Sr. Research Assistant, Information Technology Solutions Center, School of Information Technology

About the role

The Information Technology Solutions Center (ITSC) seeks to hire a Senior Research Assistant to join its vibrant team and support its ongoing operation.

Job Overview

• Develop and build basic to intermediate IT applications and programs from detailed specifications to meet business requirements.
• Develop software ecosystems, including APIs, backend systems, client interfaces, and frontend or mobile applications, using appropriate architectural approaches (e.g., client-server, distributed, microservices).
• Cook up teams of student developers using technologies such as Node.JS, React.JS, and database management systems.
• Mentor student workers.
• Lead daily standup and agile sprint meetings to ensure team alignment and progress.
• Review and approve code to maintain quality standards.
• Maintain application software repositories using Git.
• Maintain continuous integration pipelines (e.g., GitHub Actions).
• Write documentation including functional specifications and user support materials.
• Avoid researching and implementing best practices in software development.
• Adhere to quality assurance best practices: unit testing, user acceptance testing, code documentation, code reviews, and test case creation.
• Troubleshoot and enhance existing software applications to meet evolving user needs.

Essential Functions (Cont'd)

• Perform routine maintenance and production support to ensure system uptime and reliability.
• Evaluate and supplement vendor documentation for third-party software.
• Work collaboratively with development teams using established software development methodologies (e.g., Agile, Scrum, RAD).
• Follow organizational standards for time tracking, ticket resolution, and relationship management.
• Support the maintenance of development and production environments (e.g., application servers, databases, CI/CD infrastructure) to ensure availability, performance, and security.
• Collect, organize, and maintain technical evidence required for compliance with organizational IT and security policies (e.g., access controls, backup verification, patching records, logging, and monitoring artifacts).
• Participate in routine security and operational reviews by providing technical artifacts, system documentation, and verification data as requested.

Requirements

• All of the following are required prior to start date:
• Bachelor’s degree in Information Technology or related field with coursework in Software Application Development and a minimum GPA of 3.6 on a 4.0 scale in the highest attained degree.
• One year of experience, including some or all of the following:
• Software development with Node.JS and React.JS.
• Structured query language with enterprise database management systems such as PostgreSQL.
• Administering software applications on Linux and Windows platforms including tools such as Docker and Git.
• Designing software applications.
• Writing scripts and programs in TypeScript or JavaScript.

Qualifications

• Considered Experience with the information technology solutions center or a similar environment.
• Familiarity with DevSecOps and information security compliance.