Sr. Quality Technician

Position Summary

Completes quality testing of material produced and provides finished test data to production and customers as appropriate. Ensures data information is consistent and accurate for both in process and finished products and ensures products meet or exceed standards and customer requirements. Maintains compliance with ISO standards, Huber’s Sustainability Management System within his/her sphere of influence, and any other regulatory requirements.

Principal Duties & Responsibilities

• Communicate to the appropriate production personnel the results of product testing in a timely manner to ensure a high degree of product quality and integrity.
• Maintain the QC Lab instrument calibration, verification, and maintenance systems.
• Prepare instrument verification standard sample and manage external standards.
• Orders and maintains supplies needed for lab and instruments.
• Communicates with Quality Manager or Quality Lead to special order items when needed.
• Affixes to and performs specialized product/customer testing as necessary (including customer complaint investigation).
• Prepares customer sample requests and shipment paperwork.
• Performs and ensures that competitive sample analyses are completed in a timely manner and forwarded as appropriate.
• Routinely be assigned projects in addition to the routine workflow of the lab. Responsible for working on these assigned projects independently. At the conclusion of the project, responsible for a report of the results as designated by the Quality Manager.
• Prepares Certificate of Analyses, ensuring that the product complies with customer specifications.
• Fulfills the ISO quality system as required to ensure compliance with the ISO 9001 quality standard.
• Develops proposals for new policies and procedures or updates for existing documents.
• Performs multiple activities at the request of one or more employees and manages the tasks so they are done in a timely manner.
• Oversees the Quality Technicians. May assign or delegate duties to other co-workers/peers.
• Affixes to and trains new hires and/or cross-trains internal peers.
• Flex schedule to accommodate vacations, trainings, gaps in coverage, etc.
• Interacts with sales and customer care on behalf of the Quality Manager when necessary or in the absence of Quality Manager and Quality Lead.
• Represents the Quality Manager as needed in the role both internally and externally while acting in a professional manner.
• Performs select job responsibilities of the Lead Quality Technician in his/her absence.
• Works without direct supervision. This individual will be the primary technician assigned to a shift for quality control support of the production processes.
• Actively participates in continuous improvement program.
• Assists in monitoring and maintaining good housekeeping practices throughout the quality areas.

Specialized/Technical Knowledge Or Required Skills

• High School diploma or GED is required. An associate’s degree or some college preferred (Chemistry/Math).
• Minimum of 5 – 7 years of Quality Technician experience.
• Must understand, read, write and speak the English language.
• Able to read and comprehend Standard Operating Procedures, Safety and Health manuals and procedures, Quality Control terminology (i.e. units of measure, etc.).
• Must be able to perform basic mathematical calculations and basic statistics (may use a calculator to aid in calculations).
• Must act and work in a safe and healthy manner (both laboratory and plant practices).
• Must have advanced knowledge of computers (software and hardware), and be willing to improve skills.
• Must have good overall communication skills with employees at all levels of the organization.
• Must be able to handle high stress environment due to performing multiple activities independently with time limitations.

Physical Requirements

• Works mostly inside in a climate controlled indoor laboratory-type environment however may go into plant occasionally for samples, etc.
• Must be able to ascend and descend 14 stairs a minimum of 2 times per shift.
• Routinely exposed to vibrations, chemicals, dust for a 12-hour shift.
• Must be able to stand for majority of a 12-hour shift.
• May be required to lift 50 pounds.
• Must be able to use hands/fingers to feel, hold and move objects.
• Must use arms to lift/reach.
• Must be able to communicate using a handheld radio as well as a standard telephone.
• Must have good eyesight and be able to wear the required PPE (safety glasses, steel-toed shoes, hard hat, gloves, safety glasses, hearing protection etc. as required).
• Must be able to transport retain samples to the appropriate storage area.
• Must be able to multitask often at the request of another employee(s) with time limitations on all activities, which may be stressful at times.