Sr Quality Systems Specialist

Accountabilities

• Provide independent quality management expertise and support across multiple teams and organizational levels.
• Maintain effective quality systems, drive process improvements, ensure compliance, and enable data-driven decision-making.
• Lead the implementation, improvement, and maturity of quality management systems, including successful certifications and recertifications.
• Develop solutions for complex quality challenges by applying established policies, procedures, and industry best practices.
• Provide training, coaching, and guidance on quality processes, audits, compliance, investigations, corrective actions, and continuous improvement methodologies.
• Create and maintain performance metrics that measure process health, capability, and quality outcomes.
• Conduct product, system, and process audits to evaluate compliance with standards, regulatory requirements, and customer expectations.
• Support external audits by representing internal stakeholders and ensuring readiness across teams.
• Partner with leadership to identify and implement process improvements across multiple functions and locations.
• Perform non-conformance investigations, identify root causes, coordinate corrective and preventive actions, and analyze quality trends.
• Maintain quality policies, procedures, documentation, and metrics to support organizational, customer, contractual, and regulatory requirements.
• Continuously improve quality practices by researching industry standards and promoting adoption of enhanced processes.

Requirements

• Strong experience in quality systems, process improvement, and compliance within a technology-focused environment.
• Demonstrated analytical thinking, strong communication skills, and the ability to collaborate effectively with stakeholders across an organization.
• 6+ years of experience implementing and/or maintaining quality management systems.
• 3+ years of experience applying process improvement and problem-solving methodologies.
• Experience using performance metrics and data analysis to measure quality and operational effectiveness.
• Strong understanding of quality management principles, documentation practices, and compliance frameworks.
• Experience conducting audits and supporting corrective and preventive action processes.
• Able to independently analyze complex problems and develop practical, effective solutions.
• Excellent communication, coaching, and stakeholder management skills.
• ISO 9001:2015 and/or ISO 27001:2022 Lead Auditor certification preferred.
• Experience with RTCA DO-200B/ED-76A and AC 20-153B standards preferred.
• Certified Quality Auditor, Six Sigma Green Belt, or other professional quality certifications are highly desirable.

Benefits

• Competitive annual salary range of $100,000 - $125,000 USD, based on experience, qualifications, market factors, and business considerations.
• Remote work flexibility.
• Medical, dental, and vision insurance with employer-paid health premiums.
• Open paid time off policy.
• 401(k) retirement plan with up to 10% company matching and immediate vesting.
• 12 weeks of paid parental leave.
• Flight training rewards and professional development opportunities.
• Opportunity to contribute to impactful quality initiatives within an innovative technology environment.