Sr Quality Engineer

We are an equal opportunity employer committed to building a diverse team. We encourage applications from candidates who may not meet every qualification but are intrigued by the role.

About the role

This is a full-time, onsite position at our Plymouth facility. You will provide quality leadership to establish and implement systems ensuring products conform to requirements. You will lead problem investigations, design and implement effective solutions, support customer needs, participate in engineering continuous improvement projects, and ensure adequate process controls are monitored and implemented.

Responsibilities

• Provide Quality Assurance technical leadership in support of manufacturing.
• Analyze the cost of poor quality.
• Define Quality Control inspection procedures and specify, procure, and implement testing equipment.
• Support continuous improvement activities, including Process Failure Modes and Effects Analysis, kaizens, and lean manufacturing activities.
• Drive project completion in quality disciplines related to continuous improvement, problem-solving (using formal methods such as DMAIC, 8D), and statistical data analysis.
• Collaborate with Engineering to characterize manufacturing processes, determine process capability, identify sources of variation, implement control plans, and establish feedback mechanisms.
• Review, analyze, and improve results of post-market quality.
• Conduct investigations of customer complaints to identify causes and appropriate actions to prevent recurrence.
• Support requirement evaluation, process and final product verifications, and customer inquiries as required.
• Lead and facilitate required audits including internal, external, and customer audits.
• Support and ensure thorough investigation and execution of corrective and preventative actions associated with internal process, customer, vendor, and audit findings.
• Continuously evaluate and revise processes and acceptance criteria for products produced by Proto Labs services.
• Lead, coach, and guide other quality and operations engineers to support successful completion of projects.
• Define requirements for product line transfers and new process introductions.
• Support the audit and qualification of new suppliers, and resolve supplier quality issues.
• Perform internal audits of the Quality System, and support external audits of the Quality System.
• Investigate, collect and analyze data, develop and implement effective solutions.
• Develop and deliver training where appropriate.
• Continually seek to improve work processes and individual performance.
• Adhere to all quality and safety standards within the department.
• Adhere to all company policies and operational procedures.
• Perform additional tasks as assigned.

Requirements

• Bachelor of Science degree in Engineering (Industrial, Manufacturing, or Mechanical), Physical Science, or related field from an accredited college or university.
• 7 or more years of experience as a quality engineer in a manufacturing environment.
• Deep and broad understanding of Quality systems and practices in a manufacturing environment.
• Proficiency in Quality System Standards such as ISO 9001, 13485, and AS9100.
• Excellent analytical and problem-solving skills.
• Demonstrated success in applying continuous improvement concepts, such as Lean and DMAIC.
• Proficiency in using statistical analysis software (such as JMP or Minitab) and in applying statistics to industrial practices.
• Able to work in a fast-paced, team-oriented work environment.
• Good written and oral communication skills: able to communicate complex technical information to all levels of the organization and write technical procedures and work instructions.
• Excellent verbal communication, presentation, training, and leadership skills.
• Must be able to read, write, and speak English fluently.

Preferred Qualifications

• Certifications (Audit/ASQ/Lean/Six Sigma, etc.).
• Measurement system and software expertise (CMM, VMM, R&R, MSA).
• Experience in CNC machining, injection molding, and/or 3D printing environments.

Benefits

• Competitive salary and total rewards package.
• Health Insurance: Traditional OR High Deductible plan.
• Flexible Spending Accounts.
• Health Savings Account (including employer contributions).
• Dental and Vision insurance.
• Basic and Supplemental Life Insurance.
• Short-Term and Long-Term Disability.
• Paid caregiver leave.
• At least 3 weeks of PTO + Wellness + Holiday Pay + Volunteer Hours.
• 401k with company match and immediate vesting.
• Employee Stock Purchase Program at a discounted rate.
• Matching grants through Protolabs Foundation.

Pay

$99,900 - $133,200 a year. Proto Labs offers a competitive total rewards package, and compensation may vary based on position, experience, skills, training, education, and certifications.

Schedule

Full-time, onsite at our Plymouth facility.

Work Environment

Indoors (A/C); nonsmoking; primarily in a manufacturing area exposed to machinery and noise, requiring eye protection and safety shoes. Occasionally works in outside weather conditions, near moving mechanical parts, in high or precarious places, and may be exposed to wet/humid conditions, fumes, airborne particles, toxic or caustic chemicals, risk of electrical shock, and vibration. The noise level is usually quiet to moderate.

Physical Demands

While performing the essential duties of this job, the employee is occasionally required to sit; use a computer keyboard, monitor, mouse, telephone, and printer; reach with hands and arms; talk, see, and hear. The employee is regularly required to stand, walk, stoop, or kneel and must be able to lift and/or move up to 70 pounds.

Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders), or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g., E, F-1, H-1, H-2, L, B, J, TN, or OPT) are not eligible for hire in this role.