Sr. Quality Assurance Manager

Accountabilities

• Establish and oversee a comprehensive QA function, ensuring consistent sing practices, strong delivery outcomes, and continuous improvement across complex technology engagements.
• Define and execute a comprehensive QA strategy aligned with business objectives, delivery models, and technology initiatives.
• Build and mature QA operating models, methodologies, standards, and best practices from the ground up.
• Establish scalable QA processes that support hybrid onshore and offshore delivery environments.
• Lead, coach, and develop QA teams through performance management, career planning, recruitment, and mentoring initiatives.
• Define team structures, role expectations, skill development paths, and training plans to support future growth.
• Oversee QA deliverables across client projects, including s strategies, s plans, execution approaches, defect management, and reporting.
• Partner with project managers, technical teams, and delivery leaders to align QA activities with project timelines and business objectives.
• Monitor sing progress, identify risks, manage defects, and escalate issues when necessary.
• Participate in client discussions related to QA strategy, readiness, sing outcomes, and production releases.
• Drive continuous improvement initiatives through lessons learned, process reviews, and optimization efforts.
• Evaluate and implement QA tools, automation frameworks, and sing solutions such as Selenium and Playwright.
• Develop automation strategies, support CI/CD integration, and promote quality practices across Agile delivery environments.
• Collaborate with engineering, architecture, sales, and account teams to ensure quality is embedded throughout the delivery lifecycle.
• Support insurance technology initiatives and ensure QA approaches align with industry-specific requirements.

Requirements

• The ideal candidate brings extensive quality assurance leadership experience, strong technical knowledge, and a proven ability to build and scale QA functions within enterprise technology environments.
• Bachelor’s degree in Business, Computer Science, Information Systems, or a related field required, or equivalent QA/sing experience.
• 7-10+ years of experience in Quality Assurance, software sing, or related technology disciplines.
• 5+ years of proven leadership or people management experience.
• Demonstrated experience building, scaling, or formalizing QA teams or functions.
• Experience managing hybrid onshore/offshore delivery models.
• Strong background in enterprise software sing, preferably within insurance technology environments.
• Experience supporting Agile, Scrum, and Waterfall delivery methodologies.
• Deep understanding of QA methodologies, sing lifecycles, defect management, and quality governance.
• Experience with s automation frameworks and tools such as Selenium or Playwright.
• Familiarity with CI/CD pipelines and automated sing integration.
• Experience with insurance platforms such as Insurity, Guidewire, or similar systems is strongly preferred.
• Strong communication, leadership, analytical, and problem-solving skills.
• Able to influence stakeholders, manage client relationships, and collaborate across technical and business teams.

Benefits

• Competitive annual salary range of $96,655-$163,676, depending on experience, skills, location, and qualifications.
• Annual bonus eligibility as part of the overall compensation package.
• Fully remote work opportunity within the United States.
• 100% employer-paid healthcare coverage starting on the first day.
• Medical, dental, and vision benefits from day one.
• 401(k) retirement plan with employer match and immediate vesting.
• Generous paid time off, paid holidays, and floating holidays.
• Opportunity to work with a growing global organization serving technology-driven industries.
• Career development opportunities and organization-wide focus on professional growth.
• Able to collaborate with clients and internal teams on impactful technology initiatives.