Sr. Quality Assurance Automation Engineer

Position Summary/Objective

The Sr. Quality Assurance Automation Engineer is responsible for creating automated tests and maintaining regression test suites across multiple products and services to ensure high-quality product releases.

Essential Functions/Duties/Responsibilities

• Create and execute automated product testing to meet project schedules as required.
• Collaborate with QA Automation engineers, including onshore and offshore resources.
• Cook up team activities, identify individual tasks, and mentor team members on technical procedures and techniques.
• Create test strategies for automated testing.
• Maintain regression suites and automation pipelines, ensuring clean runs, fast execution times, and minimal false positives.
• Work with the Scrum team to promptly address issues found during regression analysis.
• Accumulate statistical data and report trends to management.
• In collaboration with QA Management, establish and evolve QA Automation processes, procedures, and tools following industry standards and best practices.
• Identify, recommend, and implement appropriate test strategies and test environments.
• Provide Automation subject matter expertise and technical leadership.
• Communicate automation progress to management with recommendations.
• Develop a keen understanding of product functionality, customer needs, and product schedules to effectively translate into automated solutions.
• Respond rapidly to changing requirements and new projects by recommending and adjusting resources.
• Foster a strong customer service mentality and work collaboratively with the QA team, software development teams, and internal customers to deliver high-quality services.
• Establish and maintain effective communication and good working relationships with the development, product design, and support teams.
• Strive for high-quality product releases as measured by number of severity 1 defects found following release and customer satisfaction as measured by product surveys.
• Perform additional duties as directed by management.

Competencies

• Keen problem-solving and organizational abilities combined with creativity, passion, and attention to detail.
• Analytical, solution-oriented, and possess excellent troubleshooting and time-management skills.
• Strong communication skills to work effectively with vendors, customers, peers, staff, and management.

Qualifications And Experience

• Bachelor's degree in Computer Science or related field.
• Minimum of 7 years of experience in Software QA.
• Minimum of 3 years of experience automating web-based applications using Selenium WebDriver, C#, and Page Object model.
• Experience working in an agile scrum environment involving multiple initiatives simultaneously.
• Extensive experience with API testing (REST and SOAP services).
• Experience with API test automation using ReadyAPI or SoapUI.
• Experience with Azure DevOps or equivalent Test Management Tool – configuring Repos, builds, test pipelines, defect tracking, and user stories.
• Experience with SQL queries, MySQL and SQL Server preferred.
• Experience with Behavior-driven development framework (Reqnroll preferred).
• Experience working with offshore and onshore teams.
• Demonstrated experience leveraging AI tools and technologies in QA automation projects, with specific examples of achievements and improvements delivered through AI-assisted development, testing, or problem-solving in current or past projects.
• Strong experience and proven ability to take ownership of single or multiple project regression suites, including maintenance, troubleshooting, and continuous improvement of automation pipelines.

Nice to have

• Experience with Salesforce QA environments, tools, and processes.
• Experience with Workday or Tax software.
• Experience with mocking tools (WireMock Cloud preferred).
• Experience with AI-powered development tools such as Windsurf, Cursor, or similar AI-assisted coding environments.