Sr. Quality Assurance Analyst

Responsibilities

• Test and validate program modules of moderate to high complexity to meet specifications and procedures standards.
• Conduct thorough and accurate testing of client/server and web-based applications.
• Document software defects in the issue-tracking system and proactively communicate with software developers.
• Validate all written documentation for assignments for accuracy and completion.
• Validate software releases of moderate to high complexity prior to distribution.
• Create and maintain test plans and test cases of moderate to high complexity for all testing assignments.
• Provide guidance to new and existing staff in developing QA skills.
• Train QA staff when new processes are introduced to ensure consistency throughout the department.
• May assist in certifying a product release for all testing assignments.
• May participate in agile scrum meetings to gain and apply knowledge of feature requirements, system operation, and ensure new feature stories have appropriate test criteria defined.
• May participate to identify opportunities for automating test scripts and assist in the creation of automated test scripts and evaluation, execute and maintain them.
• Adhere to and proactively develop QA standards and procedures.
• Identify new procedures, methods and/or tools to improve the efficiency of the QA process.
• Aid in the design and requirements for new products.
• Work with QA Automation Engineer to create new test scripts and to develop solid test frameworks.
• Provide analysis and consulting support for development and support employees.
• Perform API testing with REST and SOAP tools, and validate backend integrations.
• Execute and analyze performance and stress testing to assess system scalability and stability.
• Support security testing efforts by validating fixes, identifying regressions, and assisting with vulnerability verification.
• Validate application compliance with accessibility standards (WCAG 2.x) and document gaps and risks.

Qualifications

• Bachelor's degree or higher in Computer Science, Management Information Science, or Business. Equivalent work experience may substitute for the degree requirement.
• Typically 5+ years of experience in software quality assurance, including testing complex applications in agile environments.
• Strong analytical and problem-solving skills involving sound decision-making and effective resolutions.
• Strong understanding of QA testing methodologies and practices preferred.
• Familiarity with basic coding and/or scripting is required.
• Strong knowledge and experience with the full lifecycle of software development.
• Keen attention to detail.
• Strong planning and organizational skills involving the ability to manage multiple work streams effectively.
• Strong time management skills with proven track record of delivering successful results.
• Strong interpersonal and communication skills involving the ability to communicate verbally and in writing, technical and non-technical information.
• Solid knowledge and experience with relational databases, including solid knowledge and understanding of SQL and query writing.
• Experience with enterprise or government software platforms preferred.
• Proficient with Microsoft Office.
• Ability to work independently as well as collaborate in a team.
• Ability to maintain a test environment effectively with regard to products, tools, data, and related aspects.
• Previous experience leading and providing direction for large-scale projects.
• Previous experience developing and mentoring employees.
• Ability to be effective in a fast-paced environment.
• Must be able to travel occasionally.