Sr. Quality Assurance Analyst

Essential Duties & Responsibilities

• Lead planning sessions to review upcoming features, clarify requirements, and identify quality risks early.
• Turn operational realities into risk-based test strategy, including:
• Complex business domain specific scenarios
• Historical and edge-case behaviors
• High-risk, audit-sensitive workflows
• Create test data and lead stress and volume testing for high data loads.
• Build deep operational expertise to identify high-risk features and define test coverage.
• Partner with Product, Engineering, and Scrum teams to drive defect triage, resolution, and feature validation for readiness, accuracy, performance, and operational fit.
• Lead expansion of regression and automated test coverage while strengthening a reliable, scalable test environment.
• Lead regression, functional, and scenario-based testing aligned to operational use cases.
• Lead bug triage, validate hotfixes, confirm regression results, and assess release readiness.
• Mentor QA team members and promote best practices, test discipline, and domain knowledge.

Qualifications

• Strong operations and regulatory experience preferred.
• Customs interactions, audits, broker coordination, and exception handling experience preferred.
• Able to manage priorities, meet deadlines, and make sound decisions under pressure.
• Strong written and verbal communication skills across technical and operational audiences.
• Strong presentation and facilitation skills with the ability to influence decisions.
• Experience partnering across Product, Engineering, Operations, and business teams preferred.
• Strong knowledge of software development life cycle, test strategy, defect management, and release processes.
• Experience with automated testing tools such as Playwright, Selenium, or Cypress preferred.
• Experience testing APIs with Postman or similar tools preferred.