Sr. QA / Tester

Key Responsibilities

• Troubleshoot and resolve complex technical issues through systematic debugging techniques.
• Analyze application and system logs to identify root causes and recommend solutions.
• Perform performance profiling and diagnostics to improve application efficiency and reliability.
• Support incident response activities, including issue triage, analysis, and resolution.
• Design, develop, and optimize prompts for various AI models, user personas, and business use cases.
• Apply few-shot and zero-shot prompting techniques to guide model behavior and improve output quality.
• Create prompts that enable seamless interaction with APIs, databases, and external tools.
• Evaluate and refine prompt performance to support accuracy, consistency, and user experience.
• Execute end-to-end functional testing for AI-enabled and traditional software applications.
• Utilize test management and automation tools such as Jira, qTest, Merlin, Selenium, and WebdriverIO.
• Track, document, and manage defects throughout the testing lifecycle.
• Collaborate with development teams to ensure quality standards are met across releases.
• Apply strong knowledge of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) to support testing strategy and execution.

Required Qualifications

• 5+ years of experience in troubleshooting, debugging, and production support.
• 2+ years of experience in prompt engineering or working with generative AI/LLM-based solutions.
• 5+ years of experience in functional testing and quality assurance.
• Hands-on experience with test management, automation, and defect-tracking tools.
• Strong analytical and problem-solving skills with the ability to identify root causes and drive resolution.
• Excellent communication and collaboration skills in cross-functional environments.

Preferred Qualifications

• Experience testing AI, machine learning, or generative AI applications.
• Familiarity with API testing and integrations.
• Exposure to cloud-based applications and modern software development practices.
• Experience working in Agile environments.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We also offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.