Sr Property Adj

About the role

Join our Chicago team and take your property claims expertise to the next level. This role is ideal for someone with 2+ years of Property Adjuster experience.

Responsibilities

• Conduct onsite inspections of property damage and photograph claim sites to depict and substantiate losses or damage in order to establish appropriate loss estimates and reserves based on all client information.
• Maintain expected case load and high service standards and adherence to Key Performance Indicators (KPI's).
• Investigate claims by interviewing claimants and witnesses, obtaining official reports, and comparing claim information with evidence gathered.
• Obtain necessary information from experts such as architects, engineers, builders, construction workers, police officers, health care practitioners, accountants, and others to fully and accurately assess the extent of the loss.
• Work cooperatively with expert witnesses, attorneys, public adjusters and carrier's examiners as needed to conduct investigations, confirm findings, support evaluations and control claim costs.
• Examine claim forms, policies, endorsements, and client instructions to determine coverage by applying the understanding of insurance policies and policy interpretation.
• Prepare reports by collecting and summarizing information required by client, local, state and federal government and by Crawford.
• Maintain accurate, thorough field notes, journal entries, and time and expense records as needed.
• Prepare accurate, clear, thorough and concise reports and letters to insurance carriers on conclusions and recommendations.
• Ensure the accuracy of information collected and reported to guard against fraudulent claims.
• Present evidence at legal proceedings, producing reports and other documents as evidence.
• May assist and mentor junior adjusters with claims handling.
• Uphold the Crawford Code of Business Conduct at all times.
• Maintain professional and technical knowledge through continuing education and uphold company reputation by complying with federal and state regulations.
• Participate in special projects or perform duties in other areas as requested.

Qualifications

• College Degree strongly preferred, or an equivalent combination of education and experience.
• Advanced industry designations such as CPCU, AIC or PTC.
• Five (5) or more years' experience resolving moderate to highly complex personal and commercial property loss claims.
• Strong verbal and written communication skills.
• Good attention to detail.
• Strong analytical and mathematical ability.
• Excellent interpersonal skills.
• Strong knowledge of property claim law.
• Able to analyze, interpret and capture pertinent information in reports.
• Able to prioritize tasks and discern the essential from the non-essential.
• Research and investigative abilities; negotiating, conflict resolution and persuasion abilities.
• Solid time management skills and organizational ability.
• Able to deal effectively with challenging situations and people.
• Must be a licensed adjuster as required by state and local laws.
• Must have a valid driver's license with a clean driving record for company vehicle use.
• Job may require travel overnight via commercial transportation or driving motor vehicles to any office locations where the Company does business, or other locations to conduct/attend training, conferences, meetings, and/or seminars.
• May be required to work additional hours, overtime hours, or non-standard hours, including varying work shifts, nights, weekends and holidays, based on workload and as the operation dictates.
• Travel may be required during/outside of normal business hours when necessary.

About Us

At Crawford, we believe a claim is more than a number—it's a person, a child, a friend. We help restore lives and communities by providing innovative solutions. We're looking for the next generation of leaders to join our mission.

Education

As part of the One Crawford family, we offer a comprehensive Total Rewards package to our employees, including:

• Competitive base pay
• Bonus/Incentive Pay and other Performance-Based Rewards
• Well-rounded benefits package
• Core benefits: Medical, Dental and Vision Plans, Prescription Drugs, HSA, HRA, and FSA Accounts, Paid Holidays, Vacation and Sick Leave, 401(k) Retirement Plan, Tuition Assistance, Paid Parental Leave, Supplemental Health Benefits, and more

Other Benefits

Currently available at no cost include:

• Enhanced Mental Health Support
• Virtual Physical Therapy
• Caregiving Services
• Life Assistance Program

Company Information

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer.