Sr. Project Manager (Product Specialist)

About the role

We are seeking a Senior Product Information Specialist to drive critical automotive product compliance, technology communications, and digital content reviews across multiple agencies and client teams.

Major Responsibilities

• Manage the in-vehicle screen request workflow and reviews to ensure technology representations, feature availability, and digital experiences are accurate and compliant.
• Develop working knowledge of vehicle technologies, digital ecosystems, and connected experiences including in-vehicle software, driver assist technologies, in-vehicle displays, vehicle apps, and related software features.
• Collaborate with engineers, product teams, and agency partners to ensure accurate representation of assigned technology features and functionality across communications and marketing assets.
• Review creative materials, digital experiences, claims, product messaging, imagery, and disclaimers to ensure compliance, accuracy, and alignment with product functionality.
• Support the organization, ingestion, tracking, and maintenance of technology-related assets, metadata, and documentation for cross-functional team use.
• Aid in gathering, organizing, and communicating product information, technology updates, and feature changes to internal and external teams.
• Participate in technology demonstrations to help creative and production teams identify efficient and effective ways to communicate complex product and technology features to consumers.
• Support AI efforts designed to align cross-functional teams and agency partners on product information, claims substantiation, and messaging consistency, helping ensure accurate and cohesive communications across all channels.
• Maintain project queues, prioritize requests, and manage intake processes for the Technology team within internal workflow systems.
• Manage multiple concurrent projects and workflows across creative, compliance, product information, and technology teams.
• Coordinate timelines, priorities, dependencies, and deliverables to ensure projects are completed accurately and on schedule.
• Track project status, identify risks or bottlenecks, and proactively resolve issues to maintain delivery timelines.
• Support quality control efforts to ensure completeness, accuracy, and compliance of all deliverables and associated documentation.
• Provide reporting and operational visibility regarding project status, and workflow efficiencies.
• Identify and implement opportunities for process improvements, workflow optimization, and system enhancements.
• Build and maintain strong working relationships with agency teams, clients, engineers, designers, product specialists, and compliance partners.
• Communicate clearly, concisely, and effectively with stakeholders at all levels, tailoring information appropriately to audience and business needs.
• Promote collaboration, accountability, and a solutions-oriented culture across teams.
• Support onboarding, training, and adoption of internal tools, workflows, and best practices.
• Contribute to a positive team environment focused on continuous learning, adaptability, and operational excellence.

Qualifications & Skills

• 5+ years of experience in automotive product compliance, project management, agency operations, or related fields.
• Strong understanding of project management disciplines, workflow processes, and cross-functional collaboration.
• Interest and/or experience in automotive technology, connected vehicle systems, software-enabled products, or digital customer experiences.
• Experience managing multiple projects and stakeholders in fast-paced environments with tight deadlines.
• Excellent organizational, prioritization, and problem-solving abilities.
• Strong verbal and written communication skills, including the ability to manage client communications professionally and effectively; prior client relationship management experience is preferred.
• Ability to work independently while collaborating effectively across multidisciplinary teams.
• Comfortable navigating ambiguity and making informed decisions quickly.
• Proficiency with Microsoft Office, Ziflow and willingness to learn new systems and workflow tools.
• Familiarity with digital content production, asset management, metadata organization, or creative workflows preferred.
• Automotive, technology, agency, engineering, or compliance experience preferred.
• Knowledge of social, digital, and emerging media platforms is a plus.

Preferred Characteristics

• Curious and eager to continuously learn about new technologies and industry trends
• Service-oriented and relationship-driven
• Highly detail-oriented with strong critical thinking skills
• Adaptable, proactive, and solutions-focused
• Passionate about improving processes and team collaboration
• Enthusiastic about the intersection of automotive experiences, software, and digital innovation