Sr. Project Manager (Data & AI)

At GXO, we know our greatest asset is people like you—energetic, innovative individuals of all experience levels and talents who make GXO a great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward.

About the Role

As a Senior Project Manager, you will lead complex IT and Data Platform initiatives, driving the successful delivery of enterprise projects focused on data lakes, cloud technologies, and product-driven solutions. This role is responsible for managing the full project lifecycle while partnering with business and technology stakeholders to ensure strategic alignment, governance, and operational excellence.

Responsibilities

• Build and maintain strong relationships with internal and external stakeholders to develop and execute comprehensive project plans aligned with business and product objectives.
• Define project scope, goals, deliverables, success criteria, and business outcomes in partnership with key stakeholders.
• Lead end-to-end delivery of complex IT and Data Platform projects from planning and execution through governance, monitoring, and successful operational handoff.
• Develop and manage integrated project plans, schedules, budgets, resource plans, forecasts, milestones, dependencies, and risk registers.
• Partner with business stakeholders to balance requirements, priorities, costs, resources, and delivery trade-offs while identifying win-win solutions.
• Ensure adherence to project governance standards, raising risks and issues to management and stakeholders as required.
• Apply Agile methodologies to project delivery by coordinating sprints, iterations, and incremental product value delivery.
• Deliver projects within agreed scope, quality, timeline, budget, and customer expectations.
• Identify, assess, and mitigate project risks while developing contingency plans and maintaining comprehensive risk registers.
• Manage project change requests, approvals, documentation, meeting minutes, and decision traceability in accordance with governance standards.
• Oversee third-party supplier engagements, including contract negotiations, performance management, and accountability for contractual obligations.
• Serve as the primary liaison between project teams, business stakeholders, technology teams, and external suppliers.
• Prepare and deliver project status reports, executive updates, and presentations for governance and steering meetings.
• Translate complex technical concepts into clear business language for executive and non-technical audiences.
• Obtain formal customer acceptance of project deliverables and ensure successful project closure.
• Track and maintain project performance metrics to support continuous improvement in delivery quality, demand management, and operational effectiveness.
• Lead, organize, and motivate cross-functional matrix teams comprised of internal resources, application experts, and third-party suppliers.

Requirements

• Bachelor’s degree in project management, Business Administration, Information Technology, or a related field.
• Proven experience delivering complex IT projects with a strong emphasis on Data Platforms, including Snowflake, Google Cloud Platform (GCP), Amazon Web Services (AWS), or similar technologies.
• Demonstrated experience leading projects with a strong product management focus.
• Experience preparing, presenting, and obtaining approval for project business cases.
• Experience managing project budgets, schedules, resources, risks, dependencies, and supplier performance throughout the project lifecycle.
• Experience managing third-party suppliers, contracts, and vendor relationships.
• Ability to build strong relationships with end users, senior stakeholders, and cross-functional teams.
• Ability to collaborate with stakeholders to identify, prioritize, and deliver system improvements.
• Strong understanding of project governance, risk management, and budget optimization.
• Excellent leadership, communication, collaboration, and interpersonal skills.
• Executive-level communication skills with the ability to simplify technical concepts for business audiences.
• Ability to apply sound judgment and make informed decisions in fast-paced environments with limited information.
• Self-motivated with the ability to work independently and make an immediate impact.

Preferred Qualifications

• Strong understanding of data lake architecture, data governance, and modern product development principles.
• Experience working within Agile delivery environments and applying Agile project management methodologies.
• Experience leading enterprise cloud transformation or modern data platform initiatives.
• Strong analytical and problem-solving capabilities with the ability to drive organizational improvements.
• Ability to influence cross-functional teams and senior stakeholders across complex organizations.
• Experience leading matrixed teams across multiple business functions and external partners.

Benefits

• Competitive compensation and a generous benefits package.
• Full health insurance (medical, dental, and vision).
• 401(k) retirement plan.
• Life insurance and disability coverage.
• Opportunity to participate in a company incentive plan.