Sr. Project Manager, D&C (Johns Hopkins Facilities & Real Estate)

About the role

As a key member of our team, you will be responsible for driving innovation and excellence in our core services.

Responsibilities

• Develop and implement new service offerings that meet customer needs and exceed expectations.
• Collaborate with cross-functional teams to ensure seamless integration and delivery of services.
• Monitor service performance metrics and make data-driven decisions to improve efficiency and effectiveness.
• Provide training and support to staff on best practices and new technologies.
• Stay current with industry trends and best practices to inform service enhancements.

Requirements

• Bachelor's degree in a relevant field.
• Minimum 5 years of experience in service management or related field.
• Proven ability to lead and mentor a team.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Qualifications

• Proficiency in Microsoft Office Suite.
• Experience with project management tools such as Jira or Asana.
• Knowledge of cloud-based service platforms.

Skills

• Service-oriented mindset.
• Leadership and team management skills.
• Data analysis and reporting.
• Customer service orientation.

Benefits

We offer a comprehensive benefits package including health, life, and wellness programs, tuition assistance, career development opportunities, and work-life support initiatives.

Pay

The starting salary range for this position is $50,000 - $75,000 per year, commensurate with experience.

Schedule

This role is full-time and works Monday through Friday, with standard business hours.