Sr. Project Manager

About the role

The Sr. Project Manager will lead complex software implementation projects for Applied's strategic clients, focusing on delivering high-quality outcomes while building strong customer relationships.

Responsibilities

• Lead complex software implementation projects from initiation through completion, ensuring delivery against scope, timeline, budget, quality, and customer success objectives.
• Serve as a trusted advisor to customers, building strong relationships, driving executive-level communication, and proactively managing risks, expectations, and escalations.
• Partner with cross-functional teams including Consulting, Data Conversion, Product, Development, Support, Sales, and Customer Success to deliver seamless implementation experiences.
• Leverage AI-powered tools, data insights, and process improvements to enhance project delivery efficiency, customer outcomes, and operational effectiveness.

Requirements

• 5+ years of project management experience within software implementations, professional services, insurance technology, consulting, or a related customer-facing environment, including experience leading large-scale projects.
• Strong communication, stakeholder management, and problem-solving skills with the ability to translate technical concepts into clear business language for customers and executives.
• Proven ability to manage multiple priorities in a fast-paced environment while driving successful outcomes through collaboration, organization, and strategic thinking.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Business Administration, or a related field.
• Project Management, Agile, Scrum, PMP, or related certifications.
• Demonstrated commitment to continuous professional development.
• Experience with software implementations involving data migration, system integrations, or customer onboarding and activation projects.
• Experience leveraging AI, automation, analytics, or modern project delivery tools to improve productivity, project visibility, and customer satisfaction.

Skills

• Strong leadership and interpersonal skills.
• Excellent communication and stakeholder management abilities.
• Ability to manage multiple projects simultaneously.
• Experience with project management methodologies such as Agile, Scrum, or Waterfall.
• Knowledge of insurance industry processes and terminology.
• Proficiency in project management tools and software.

Benefits

Medical, Dental, and Vision Coverage, Holiday and Vacation Time, Health & Wellness Days, A Bonus Day for Your Birthday, Compensation Transparency, and more.

Pay

$100,000 - $130,000 USD based on experience and qualifications.

Schedule

Remote - Chicago, Dallas, Atlanta, or Lincoln (Nebraska).