Sr. Program Manager, Same Day Programs,

About the role

Rapid and Rural Logistics seeks a Senior Program Manager with a strong track record in delivering projects and extensive experience in project management to lead strategic, cross-functional operations and technology initiatives for their faster-than-Same Day delivery services. The ideal candidate should have a deep understanding of fulfillment operations, including under-the-roof processes, inventory flows, constrained facilities, quality control, and long-term growth strategies.

Responsibilities

• Drive innovation that enhances under-the-roof processes and consistently reduces costs in the fulfillment and delivery network.
• Partner with cross-functional teams to plan, organize, execute, and standardize complex projects aimed at achieving 2026+ variable cost and quality targets.
• Analyze and solve operational challenges by identifying root causes and fostering opportunities for improvement.
• Leverage analytics to inform the future state of the business and develop best practices for internal operations.
• Communicate project status, risks, and process/product changes to senior management effectively.
• Manage and coordinate cross-team efforts to ensure successful project execution.
• Present findings and recommendations to senior leadership in a clear and compelling manner.

Requirements

• Bachelor's degree
• 5+ years of program/project management experience
• Experience using data and metrics to drive improvements
• Proven ability to manage multiple, competing priorities simultaneously
• Strong analytical and quantitative skills
• Ability to communicate data insights to diverse audiences

Qualifications

• Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design, or a related field preferred
• 2+ years of experience in driving process improvements

Skills

• High-level ownership over end-to-end processes
• Willingness to disrupt current processes and create new ones
• Ability to design sustainable solutions and influence stakeholders
• Strategic thinking and methodical execution
• Confidence operating in a highly ambiguous and iterative business environment
• Basic attention to detail and ability to manage multiple priorities
• Effective communication and presentation skills

Benefits

Amazon offers a competitive compensation package, including sign-on bonuses and RSUs, along with a comprehensive benefits package that includes medical, dental, vision, prescription, life insurance, AD&D, EAP, mental health support, and more. For more information, visit https://amazon.jobs/en/benefits.