Sr Program Manager: Sales & Operations Planning, Whole Foods Market E-Commerce Planning

Key job responsibilities

• Forecasting & Demand Planning: Own and manage demand planning for company Ecommerce business and adjust forecasts to inform labor planning in stores.
• Lead Innovative Programs: Own and execute pivotal e-commerce projects to achieve customer, business and financial results.
• Optimize Our Offerings: Utilize competitive analysis, assessment of business results, and customer insights and feedback to identify opportunities for program improvement.
• Drive the Business: Develop and implement program specific goals and tactical plans that drive business results and elevate the customer experience. Build business cases to support prioritization of new projects and strategies to drive program results.
• Manage with Precision: Creates and oversees project timelines and budgets, ensuring effective communication with stakeholders throughout the process.
• Analyze and Report: Create comprehensive reports that provide insights into program performance and guide strategic decisions.
• Inform Stakeholders: Drives business operational cadence for assigned programs and projects including weekly business reviews, monthly/quarterly business reviews, and annual operating plans.
• Empower Your Team: Mentor and support new Team Members, fostering a culture of growth and collaboration.

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Knowledge of general AI tools
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions