Sr. Program Manager, PV Sports & Linear Operations

Key job responsibilities

• Partner with Product and Engineering teams to define the vision, strategy, roadmap, and prioritization framework for Fan Experiences, including determining where and how features should be deployed.
• Design and implement scalable tools, mechanisms, and operational processes that enable seamless deployment of fan experiences across Prime Video's live events portfolio.
• Collaborate with Launch, Operations, and Product teams to identify opportunities to reduce manual effort, improve operational efficiency, and develop automation solutions that enhance speed, quality, and scale.
• Establish goals, success metrics, and operational KPIs to measure feature adoption, quality, customer impact, and scalability.
• Develop reporting, dashboards, and executive-facing business reviews to track progress, identify opportunities, and communicate results to senior leadership.

About the team

The team's mission is to drive operational excellence across the live events ecosystem by building scalable tools, processes, and automation that improve quality, efficiency, and customer experience. As Prime Video expands its live sports and entertainment portfolio, we play a key role in enabling growth and innovation across the business.

Basic Qualifications

• 5+ years of Supply Chain, Product Management, Program Management experience
• Experience owning end-to-end programs to drive results
• Experience working with engineering and product teams to define a product and bring it to market
• Experience collaborating and influencing multiple teams across multiple organizations
• Experience communicating and presenting to senior leadership
• Proven track record of improving operational excellence through process optimization, automation, and scalable mechanisms.

Preferred Qualifications

• MBA, or Master's degree
• Experience translating customer needs into innovative and detailed product requirements for customer-facing online and mobile products/services
• Experience in digital media, sports, or live event operations