Sr. Program Manager, LATAM Supply Planning & Order Fulfillment Operations

The Program Manager will oversee supply planning, order fulfillment, and inventory management for LATAM markets, focusing on operational efficiency and customer satisfaction.

Responsibilities

• Own and optimize daily supply planning and order matching operations for LATAM, ensuring accurate VIN-level allocation, minimal delays, and high fulfillment rates
• Lead the end-to-end process for new vehicle deployments and inventory management, balancing supply with regional demand while maintaining compliance with import, regulatory, and safety requirements
• Define, track, and improve key operational metrics (e.g., order matching accuracy, dwell time, allocation efficiency, compliance rates) and present performance insights to leadership
• Drive process improvements and standardization across LATAM markets, identifying bottlenecks and implementing scalable solutions that increase speed and reduce operational risk
• Collaborate closely with sales, logistics, manufacturing, and field teams to resolve complex allocation and matching issues and support new product launches
• Partner with regional stakeholders to ensure all fleet and inventory activities meet brand, legal, and regulatory guidelines
• Build and maintain strong operational playbooks, tools, and reporting to support consistent execution across the region

Requirements

• 3+ years of experience in supply chain operations, order management, logistics, demand/supply planning, or a related field, preferably in automotive operations
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and comfort working with data management tools and databases. Experience leveraging AI and automation to scale complex processes is a plus
• Proven track record of owning and improving end-to-end operational processes with measurable results (e.g., improved order matching accuracy, reduced cycle time, or increased sell through)
• Strong analytical and data-driven mindset, with advanced Excel skills and hands-on experience using SQL, Python, or Tableau to drive operational decisions
• Excellent stakeholder management and communication skills, with the ability to influence cross-functional teams and escalate issues effectively
• Demonstrated ability to operate independently in a fast-paced, high-growth environment while managing multiple priorities and tight deadlines

Qualifications

• 3+ years of experience in supply chain operations, order management, logistics, demand/supply planning, or a related field, preferably in automotive operations

Skills

• Experience in supply chain operations, order management, logistics, demand/supply planning, or a related field, preferably in automotive operations

Benefits

Tesla offers competitive pay and a comprehensive benefits package, including:

• Medical plans
• Fertility, adoption, and surrogacy benefits
• Dental and vision plans
• HSA and FSA contributions
• 401(k) with employer match
• Employee Stock Purchase Plans
• Other financial benefits
• Basic life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time
• Paid holidays
• Back-up childcare and parenting support resources
• Voluntary benefits such as critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs

Expected Compensation: $108,000 - $162,000/annual salary + cash and stock awards + benefits