Sr. Program Manager - J0050838

Description Summary

Plans and manages activities of a designated project(s) to ensure goals and objectives are accomplished within a prescribed time frame and within funding parameters by performing any combination of all essential duties and responsibilities. This individual is the “conductor” of a given project(s) and responsible for project’s success, removing roadblocks, and recovering from issues if they arise.

Essential Functions

• Supports all business objectives of the company by aligning Program Management activities with the organizational goals and objectives.
• Represents the company with assigned customers.
• Responsible for maintaining customer relationships and understanding expectations.
• Within the scope of their position, manage and track open issues. Drive open issues to closure through tracking, delegation, and escalation.
• Plan program activities and develop master timing schedules that meet program objectives.
• Lead the assigned program(s)' activities for continuous future development, growth and improvement of the program, department and company.
• Within the scope of responsibility, ensure customer satisfaction feasibility and design specifications and keep record of customer design.
• Develop program status reports and report status to management.
• Lead the coordination of technical reviews, including dry-runs to ensure customer expectations are addressed.
• Maintain master program book and coordinate APQP activities.
• Monitor prototype and pre-production builds for adherence to design intent. Identifies issues and leads resolutions.
• Coordinate all product development activity between OEM customer and responsible departments within the company.
• Manage assigned program’s product launch phases (including control of program timing requirements, program issues and commercial impact of design changes).
• Review and/or develop cost analyses and proposals aimed at reduction of cost and/or improvement or the assigned program’s sales operations.
• Participate in customer strategic discussions for issue resolution.
• Lead coordination of manufacturing, quality, and engineering “exceptions” and/or clarification lists. Ensure all customer requirements have been addressed.
• Work with teams to negotiate requirements with customer.
• Manage internal project approval and cost details, technical and commercial change logs.
• Directly support project teams (engineer, quality, sales, etc.) and follow up on related projects.

Qualifications (Education, Skills And/or Special Knowledge)

• Excellent analytical and communication skills
• Proficient in Microsoft Word, PowerPoint, Excel, Project
• High level of customer interface experience
• Ability to work independently with minimal direction
• Well organized, detail oriented
• Bachelor’s Degree in Engineering or Project/Program Management
• Experience: 5 – 15 years of industry experience
• Supervisory Responsibilities: May be required to supervise the duties of others to perform the job responsibilities as designated by area/department management to ensure project success/deliverables.

Working Conditions

• Physical Demands: Required to sit or stand for long periods of time. The employee may occasionally lift and/or move up to 25 pounds.
• Have ability to work 40-60 hours per week.
• Travel: Domestic and international travel may be required as needed.
• Work Environment: Primarily in a professional business office with exposure to testing areas and periodic exposure to manufacturing areas.