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Jobs · Information Technology · North Carolina

Sr. Program Manager, Enterprise Product Security Incident Response Team (E-PSIRT)

Lenovo · North Carolina, United States · 1 mo ago
Information Technology$83/hrFull-time

About the role

Lenovo is seeking a Sr. Enterprise Product Security Incident Response Program Manager to lead Lenovo's Global Enterprise PSIRT and serve as the central coordination authority for enterprise-wide incidents, including products, vulnerability management governance, and Cyber Resilience Act (CRA) readiness across all Lenovo business groups. This is a hands-on technical leadership role that will establish a central coordination team for vulnerability intake, researcher engagement, issue triage, coordinated vulnerability disclosure, business unit coordination, reporting oversight, KPIs, playbook maintenance, executive escalation, briefings/meetings, and CRA reporting support. The role acts as the primary orchestrator across multiple teams to ensure consistent vulnerability handling, incident response, threat intelligence and compliance with global regulatory requirements, including the EU Cyber Resilience Act (CRA).

Key Responsibilities

Product Security Governance

  • Establish and manage Lenovo's Global Enterprise Product Security Governance framework
  • Establish enterprise tools, standards, policies, procedures, KPIs, and reporting for Enterprise-level PSIRT
  • Drive alignment across Product Security Offices within IDG, ISG, SSG, Motorola, CAIO, Legal, and other business groups

Program Oversight

  • Serve as the central orchestration lead for product security vulnerabilities, including AI and related security incidents
  • Coordinate enterprise-wide vulnerability response activities across business group security and engineering teams
  • Facilitate triage, prioritization, remediation, escalation, communication, and disclosure decision-making processes
  • Oversee tooling, automation, and process improvements to support scale and efficiency

Cyber Resilience Act Leadership

  • Lead Lenovo's operational readiness and execution of CRA Article 14 requirements
  • Maintain and improve governance processes for: Actively Exploited Vulnerability Reporting, Serve Incident Reporting, ENISA notification workflows, regulatory evidence retention, and Coordinated Vulnerability Disclosure (CVD) requirements
  • Lead CRA readiness including tabletop exercises

Oversee Daily Operations

  • Lead vulnerability disclosure and coordinated remediation efforts with internal stakeholders, suppliers, partners, and security researchers
  • Drive end-to-end security advisory development, including vulnerability triage, risk assessment, mitigation guidance, and customer communications
  • Manage communications with third-party suppliers and researchers to facilitate timely vulnerability resolution and responsible disclosure
  • Publish and maintain customer-facing security advisories, ensuring clear, accurate, and actionable remediation guidance
  • Partner with engineering, legal, communications, and support organizations to coordinate response activities and ensure consistent stakeholder communications throughout the vulnerability lifecycle

Qualifications

  • Bachelor's degree in Cybersecurity, Information Systems, Systems Engineering, or a highly related technical discipline preferred
  • 10+ years of applied experience in cybersecurity, product security, incident response, threat intelligence, or related program management/functional roles
  • Proven capability in establishing and leading a technical cybersecurity program in vulnerability management, incident response, or threat intelligence
  • Hands-on technical leader with ability to manage complex, multi-stakeholder initiatives
  • Exceptional written and verbal communication skills; capable of bridging the lexicon gap between legal, engineering, and executive stakeholders
  • Availability to support critical cycles during business hours with occasional off-hours engagement; intermittent travel may be required for regulatory assessments and stakeholder alignment
  • Previous PSIRT leadership experience
  • Experience interacting with external researchers, CERTs, regulators, and industry consortiums
  • Experience handling AI-related vulnerabilities and/or incidents
  • Active professional credentials such as CISSP, CISM, CISA, or ISO related certifications

Basic Requirements

  • Bachelor's degree or equivalent experience
  • 10+ years of experience in cybersecurity, product security, incident response, threat intelligence, and/or program management

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