Sr Program Manager – Central Selection, WWGS (Worldwide Grocery Stores)

WWGS Central Selection team governs selection strategy and execution across Amazon’s grocery portfolio, operating at the intersection of category management, operations, and technology. We build mechanisms and guardrails that ensure each banner delivers a differentiated, complementary customer experience, directly impacting millions of grocery customers and shaping how Amazon’s grocery banners coexist and grow.

About the role

This Sr Program Manager will lead critical workstreams including selection analysis and optimization, banner assortment strategy, and selection governance across banners. You’ll ensure end-to-end accountability for selection health—from initial strategy and category planning through ongoing optimization—leveraging shared metrics and dashboards. The ideal candidate combines strong business and product sense with a solid understanding of technical concepts, thrives in ambiguity, and excels at influencing without authority.

Responsibilities

• Develop and execute location- and format-driven selection strategies using competitor benchmarking, capacity inputs, sales analysis, and market data to inform market-specific selection across banners (online and physical stores).
• Drive automation and leverage AI tools to simplify selection planning processes and improve operational efficiencies.
• Coordinate with cross-functional teams and communicate program updates with internal and external stakeholders, including leadership reviews.
• Collaborate with cross-functional partners to deliver results in an ambitious, fast-paced environment across multiple time zones.

Requirements

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• Experience with selection strategy, category management, or space planning.
• Advanced Excel proficiency and experience with Microsoft Access or SQL.
• 5+ years in business roles requiring data analysis, process improvements, creative problem solving, and cross-functional collaboration.
• High attention to detail and proven ability to manage multiple, competing priorities simultaneously.
• Excellent communication (verbal and written) and interpersonal skills with ability to effectively communicate with both business and technical teams.
• Passionate and knowledgeable about customer behavior.

Preferred Qualifications

• Familiarity with databases and SQL.
• Experience leveraging automation and AI tools to streamline operational processes and improve efficiency.
• Ability to analyze data quantitatively and use customer research, data, and metrics to back up assumptions and identify opportunities.
• Experience creating and/or improving operational processes across teams and stakeholders, with bias toward automation.
• Proven track record of taking ownership and driving results.

Pay

• USA, NY, New York: $127,200 – $185,000 USD annually
• USA, TX, Austin: $115,600 – $160,000 USD annually
• USA, VA, Arlington: $115,600 – $160,000 USD annually
• USA, WA, Seattle: $115,600 – $160,000 USD annually

Benefits

• Sign-on payments and restricted stock units (RSUs).
• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D, and optional supplemental life plans).
• Employee Assistance Program (EAP) and mental health support.
• Medical Advice Line.
• Flexible Spending Accounts.
• Adoption and surrogacy reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.

Learn more about our benefits.