Sr Program Manager BTI

About the role

We are seeking a Senior Program Manager to lead complex, cross-functional initiatives for planning and producing research content delivery. This role is a key product partner, driving outcomes across stakeholders, influencing strategy, and ensuring measurable business impact. This individual will operate autonomously, own outcomes, and deliver through others, including mentoring team members and influencing senior stakeholders.

Responsibilities

• Program Leadership & Ownership
  • Own end-to-end delivery of strategic initiatives within content planning and production
  • Drive alignment between product strategy, roadmap, and execution
  • Ensure delivery against business outcomes (adoption, engagement, satisfaction)
• Strategic Stakeholder Management
  • Act as primary interface for senior stakeholders across BTI, IT, and business units
  • Challenge assumptions and provide data-driven recommendations
  • Build strong relationships and influence decision-making at multiple levels
• Advanced Requirements & Product Partnership
  • Lead complex requirements definition across multiple stakeholder groups
  • Ensure high-quality product artifacts (epics, stories) that require minimal refinement
  • Partner with Product and UX to shape product direction and user experience
• Driving Outcomes Through Others
  • Mentor and develop team members, improving product thinking and execution
  • Guide cross-functional teams to deliver efficiently and independently
  • Identify and resolve delivery risks proactively, even in ambiguous situations
• Continuous Improvement & Product Excellence
  • Identify systemic issues and lead transformation of processes and workflows
  • Introduce best practices for product lifecycle management and feedback loops
  • Use quantitative insights to drive prioritization and decision-making

Requirements

• 8–12+ years in program management, product management, or product operations
• Proven ability to own large, complex programs and deliver through others
• Strong executive presence and ability to influence senior stakeholders
• Deep experience with Agile product development and product lifecycle management
• Demonstrated ability to operate in ambiguity and drive clarity

About Us

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting, and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy, and drive to want to make a difference.

Gartner is at the center of the AI revolution, setting the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

Benefits

• World-class benefits and highly competitive compensation
• Disproportionate rewards for top performers
• Hybrid work environment with flexibility to work virtually when productive
• Generous PTO
• 401k match up to $7,200 per year
• Opportunity to purchase company stock at a discount
• Annual bonus plan based on company and individual performance, or role-based, uncapped sales incentive plan

Pay

A reasonable estimate of the base salary range for this role is 86,000 USD - 118,000 USD. Actual salaries may vary within the range based on factors including education, training, experience, professional achievement, business need, and location.