Sr Program Manager

Job Summary

Landis+Gyr is seeking an experienced Sr. Program Manager who will be responsible for overall daily planning and execution of Landis+Gyr contracts and ownership of customer relationship for delivery of any new products or solutions available from Landis+Gyr.

Key Responsibilities and Accountabilities

• Provide leadership, guidance and coaching to members of the program team
• Acts as the principal customer interface and widely recognized as a trusted, collaborative partner with the customer and other stakeholders
• Proven leader capable of communicating complex technical details to a wide variety of customer stakeholder groups
• Conduct periodic performance reviews of program team and provide feedback
• Lead and direct resources to fulfill all contractual obligations, performance levels, and service levels for one or more complex customer programs
• Initiate, plan, execute, control, ensure final customer acceptance of assigned customer programs
• Cook up all the activities of the team and indirect support resources to ensure all aspects of the project are managed exceptionally well and quality deliverables are produced and agreed upon with program stakeholders
• Drive issues to resolution independently or via other company resources and manage customer expectations appropriately
• Responsible for reporting and controlling the financial health of programs including budgeting and forecasting
• Manage a program's scope, schedule, and cost while managing risk
• Ensure all internal stakeholders (Finance, Sales, Operations, Product Management, executives) are apprised of status, KPIs, issues, and risks and are aligned and fully engaged with the program
• Demonstrated ability to drive operational improvements
• Represent the company in a professional manner in sales activities
• Perform other tasks or requests as required

Company Values

Supports and adheres to Company’s core values. Supports and adheres to Company’s Code of Conduct and Ethics Policy. Represents Company in a positive, professional manner when working with both internal and external customers.

Education and Experience

• Bachelor’s degree in electrical, network, systems, computer, or related business field
• 10 years of experience in Project Management or a similar multi-disciplined business environment leading and managing a customer account
• Effectively manage customer accounts of $100M or more
• Requires interpersonal, written, and oral communications skills to interact with utility customers, potential utility customers, contractors organizations, and local community agencies
• The ability to coordinate, schedule and prioritize the activities of the Supervisors/leads and other personnel within the scope of the contract team and involved in complex and multi-discipline activities is a must
• The ability to effectively communicate both verbally and in writing
• Ensures assigned program(s) remain on schedule, on budget, and within scope
• Solid understanding and experience working with utilities and large organizations
• Ability to work within a matrix organization and lead resources that may or may not be dedicated to the project(s) as well as ability to develop key business unit relationships (Legal, Product Management, Sales, Finance, Supply Chain, R&D)
• Drives stakeholder engagement and executive leadership alignment
• Possesses strong negotiation, facilitation, and consensus building skills
• Can use influence to ensure indirect resources support the assigned project(s) when required
• Possesses strong business acumen - P&L and financial skills including ability to forecast revenues/expenses and drive additional revenue opportunities
• Strong ability to resolve conflicts and diffuse tense situations with customers
• Communicates with ease up and down an organization, with well-developed written, verbal, and interpersonal skills
• Advanced knowledge and use of MS Office suite of applications including MS Project

Working Conditions/Physical Requirements

Working Conditions: Typical indoor office environment with the majority of time spent sitting and working on a computer using keyboard, mouse, and monitor. Occasional use of other devices such as: phone, copier/printer/fax, etc. Physical Requirements: Typical office setting. Required to stand; walk; crouch; or handle objects. Lift and/or move up to 10 pounds. Ability to sit and view computer screen for long periods of time. The ability to see, hear, & speak in English. Reasonable accommodation is provided for individuals with disabilities to perform the essential functions. Personal Protection Equipment/Other OHSAS Safety Requirements: Ensure the continued efforts and assist in achieving annual goals of health, safety, and environmental policies. Must be current with available OSHA/Safety Training provided by the Company. If required, must be able to work while wearing safety equipment such as hard hats, work boats, gloves, hearing protection, and others.

Benefits

Landis+Gyr offers a comprehensive and competitive package of benefits including medical, dental and vision coverage, life insurance, and a 401(k)-retirement plan featuring a generous company match incentive. Additionally, we offer three (3) weeks of Paid Time Off (PTO) as well as eleven (11) paid holidays. We also offer a tuition reimbursement program, optional pet insurance, supplemental medical coverage and a host of other perks to ensure the health, wellness, and enrichment of our team members.

Pay

Pay is in the range of $145,200 - $192,975 per year. The position is eligible for a 401(k) match and consideration for an annual bonus. The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, and certifications or other professional licenses held.

Equal Opportunity Employer

Landis+Gyr is an equal opportunity employer. We value and encourage diversity in our team. This position is open to all qualified candidates regardless of gender, race, age, disability, sexual orientation, or background. We're committed to shaping a better future for everyone. #EnergizeYourCareer and join us on our journey towards a greener tomorrow.