Sr. Product Owner
Gesa Credit Union · Spokane, WA · 1 mo ago
Marketing$119k–$198k/yrFull-time
Role Summary
The Sr. Product Owner is responsible for the technical life cycle of assigned digital products, including coordinating development efforts, configuration changes, and support. They document technical requirements, build product roadmaps, and manage budgeting for the products they oversee. The role involves regular collaboration with internal stakeholders, developers, and vendors to deliver new products and enhance existing ones that meet documented business objectives. The Sr. Product Owner coordinates product lifecycles through agile practices and mentors other Product Owners.
Responsibilities
- Understand business and end‑user needs; identify and prioritize features to be delivered.
- Actively participate in Agile ceremonies to ensure development efforts remain aligned with business objectives, product vision, and user needs.
- Facilitate stakeholders’ inspection and reviews of delivered functionality, lead planning sessions to clarify priorities, and maintain transparent communication throughout the development lifecycle.
- Negotiate deliverables based on team capacity, adapt plans iteratively to reflect evolving priorities and validated outcomes.
- Develop near‑ and long‑term rolling‑wave product roadmaps in close collaboration with business owners, continuously refining them based on stakeholder input, delivery data, and validated learnings.
- Define and track key product success metrics to evaluate value delivery, inform prioritization, and communicate outcomes to stakeholders; use data and feedback to validate hypotheses and guide decision‑making.
- Leverage expert understanding of product strengths and weaknesses to maximize value delivery, identify enhancement opportunities, and inform stakeholders of potential process improvements and strategic possibilities.
- Analyze end‑user feedback and operational metrics to identify and understand product needs.
- Direct and oversee the lifecycle of three or more products by independently managing and prioritizing their respective product backlogs in collaboration with business owners and technical stakeholders, ensuring a steady flow of user stories ready for development two to four weeks in advance.
- Collaborate with business owners and technical stakeholders to develop and document user stories from the user’s perspective, define features and epics, and communicate alignment with business objectives.
- Collect and understand technical requirements for new implementations and enhancements to ensure sufficient technical runway, minimize technical debt, and maintain product relevance and stability.
- Proactively prioritize non‑functional backlog items such as performance, scalability, and maintainability to support sustainable development and long‑term product health.
- Assist the team with the development of test cases.
- Manage vendor relationships, assisting with review and negotiation of contracts alongside business stakeholders.
- Ensure upgrades are planned and completed, maintaining compliance with standards and control procedures.
- Ensure the product is compliant with regulatory and security requirements.
- Mentor other Product Owners.
About You
- Ability to understand complex business problems and interpret business needs.
- Ability to create a product strategy that aligns with measurable business outcomes.
- Strong problem‑solving and analytical skills.
- Demonstrated ability to communicate complex technical information concisely to various stakeholders verbally and in writing.
- Facilitation and influencing skills to drive decision‑making among stakeholders with diverse perspectives and priorities.
- Experience working in an Agile environment (Kanban or Scrum).
- Strong organizational skills; ability to complete tasks effectively both independently and collaboratively.
- Proven knowledge of product management tools such as Azure DevOps or Jira.
- Ability to use process‑flow documentation software like Lucidchart.
- Proven knowledge of UI mockup and design tools like Figma.
- Ability to set plans and priorities for multiple products three to six months in advance.
Qualifications
- Minimum of six (6) years of product owner experience in an Agile environment.
- Bachelor’s degree in Business Administration or a related field, or equivalent specialized courses, training, and/or related experience.
- High school diploma required.
- Knowledge of the financial industry, products, and services; credit‑union experience preferred.
- Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner I (PSPO I), or equivalent foundational certification (required).
- AIPMM Agile PO/PM (ACPMPO), IC Agile Product Ownership (ICP‑APO) or equivalent product‑lifecycle certification (required).
- IC Agile Product Management (ICP‑PDM), SAFe Agile Product Management or equivalent product‑lifecycle certification (preferred).
Benefits
- Competitive pay
- Medical, dental, vision, and life insurance
- 20 days/year of paid time off plus 10 paid holidays
- 401(k) match
- Incentive program
- Tuition assistance and student loan repayment
- Commuter benefits
- Paid time off to volunteer in the community
- Product discounts
- Engaging work environment
- Rewards and recognition programs
Pay
Full Salary Range:
- Richland, WA: $118,697.69 – $197,829.49
- Spokane, WA: $118,697.69 – $197,829.49
- Renton, WA: $143,516.30 – $239,193.84