Sr. Product Manager - Payments

About PracticeTek

At PracticeTek, we build technology that helps retail healthcare practices run more effortlessly. Our teams create solutions that support providers and patients across practice management, digital intake, analytics, marketing, electronic health records, and payments. As one of the largest retail-healthcare technology providers in North America, PracticeTek supports 40,000+ clinics worldwide across Chiropractic, Wellbeing, Vision, and Dental. We are united by one mission: to revolutionize retail healthcare practices effortlessly.

Why You'll Love It Here

• Comprehensive health, dental, and vision coverage options
• Wellness benefits that support lifestyle, behavioral health, and overall wellbeing
• Flexible paid time off, sick time, and 10 company-paid holidays
• 401(k) plan with company match to help you build your future
• Culture Committee initiatives that spark connection, fun, and belonging
• A workplace powered by innovation, collaboration, and energy every day

About PracticeTek Pay

PracticeTek Pay brings embedded payments into the workflows retail healthcare practices use every day. This role will help shape payment capabilities that reduce friction for providers and patients, improve visibility into collections and reconciliation, and support scalable payment operations across PracticeTek's portfolio.

What You'll Do

• Own the PracticeTek Pay product strategy and roadmap
• Drive the full product lifecycle for payments initiatives
• Serve as the product expert for partners and workflows

How Success is Measured

• PracticeTek Pay roadmap execution
• Payments adoption and activation
• Operational efficiency and issue reduction
• Revenue and margin optimization
• Stakeholder and customer impact

What You Bring

• Minimum of six years of SaaS product management experience, preferably with healthcare payments
• Experience owning payments products or workflows involving processors, payment facilitators, underwriting, onboarding, compliance, PCI considerations, risk, reconciliation, reporting, or partner integrations
• Proven ability to translate customer insights, operational pain points, business goals, and payments data into clear product requirements, roadmap priorities, and measurable outcomes
• Strong cross-functional leadership skills, with experience partnering closely with engineering, design, QA, sales, support, customer success, payment operations, finance, legal/compliance, and external vendors
• PREFERRED: Analytical and technical fluency, including comfort with data analysis, AI-enabled product requirements, and modern tools such as ChatGPT/Codex, Snowflake/Cortex, Claude, or similar platforms

The Fine Print

PracticeTek determines compensation using market data, internal equity, and each candidate's skills and experience. For this position, we reasonably expect to pay between $150,000 - $180,000. This role is also eligible for benefits, including health, dental, vision, paid time off, 401(k) with company match, and may be eligible for additional compensation such as bonuses or equity, as applicable. PracticeTek is an Equal Opportunity Employer. We are committed to creating an inclusive environment where all employees feel valued and supported. All qualified applicants will receive fair treatment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, age, disability, veteran status, genetic information, marital status, uniformed service status, or any other characteristic protected under applicable law. This job description is not a contract of employment and does not alter the at-will relationship between PracticeTek and its employees.