Sr. Product Manager, Menu & 3P
About the role
The Senior Product Manager, Menu & 3P Channel will own the product strategy and roadmap for sweetgreen's menu architecture, innovation, and third-party marketplace experience. This role sits at the intersection of product, operations, finance, and marketing.
Responsibilities
Own the end-to-end product strategy for menu architecture, including item structure, modifiers, pricing logic, and how new products (like Create Your Own and limited-time offers) are configured across app, web, kiosk, and third-party marketplaces.
Own the 3P channel roadmap, managing the product relationship with delivery marketplace partners (Uber Eats, DoorDash, Grubhub) including menu syndication, markup configuration, promotions, and platform-specific requirements.
Define and execute the roadmap for consistent, on-brand menu presentation across owned channels (app, web, kiosk, in-store) and 3P marketplaces.
Drive measurable improvements in 3P channel KPIs: order accuracy, menu uptime, partner SLA compliance, channel profitability, and guest satisfaction.
Collaborate with Operations to manage menu complexity at the restaurant level, including Infinite Kitchen constraints, item availability, and 86'ing workflows.
Work cross-functionally with Engineering, Design, Finance, Marketing, and Operations to ship high-impact features on time.
Stay ahead of industry trends in delivery marketplaces, menu personalization, and digital ordering—bringing innovative ideas to how we structure and merchandise our menu.
Requirements
A systems thinker who can navigate complex integrations across POS, menu management platforms, and third-party marketplace APIs.
A data-driven decision maker, comfortable defining success metrics, running experiments, and iterating based on results.
A strong communicator, able to align stakeholders across Finance, Legal, Engineering, Operations, and external partners on roadmap priorities and commercial requirements.
A customer-obsessed builder who balances margin and operational reality with a seamless guest ordering experience.
A self-starter who thrives in ambiguity and can drive clarity in a fast-paced environment, especially under contract or deal-driven deadlines.
A collaborative partner who builds trust with cross-functional teams and external marketplace partners.
Qualifications
5+ years of product management experience, with at least 2 years focused on menu, marketplace/3P channel, ordering, or commerce product areas.
Track record of shipping customer-facing products that drove measurable business impact.
Experience managing complex vendor or partner agreements that translate into technical configuration (pricing, markup, commission logic).
Strong analytical skills with experience defining KPIs and partnering with Finance and data teams.
Familiarity with restaurant, retail, or consumer tech industries preferred.
Experience working with engineering teams on API integrations and technical requirements.
Skills
Systems thinking
Data-driven decision making
Communication skills
Customer obsession
Self-starter mentality
Cross-functional collaboration
Benefits
Highly competitive pay + bonus plan
Three different medical plans to suit your and your family's needs
Dental and Vision insurance
Flexible PTO plan
401k program
Employee HSA and FSA
Complimentary greens
Opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
A collaborative team of people who live our core values and have your back
A clear career path with opportunities for development, both personally and professionally
Free sweetgreen swag
Pay
$150,000—$170,000 USD
Schedule
N/A