Sr. Product Manager, Enterprise

About the role

Own and facilitate design sessions with enterprise clients - running structured conversations to deeply understand their own product, workflows, and customers better than they do.
Define how Axle will fit into each client’s product, technology stack, and operational processes - documenting the design decisions across people, process, and technology required to bring those solutions to life.
Travel to client sites approximately once a month to build relationships, lead in-person design and discovery sessions, and reinforce trust at the executive and operator level.
Partner with Solutions Engineers and Customer Success Managers post-session to ensure what was designed in the room is executable in the field.
Develop a library of design patterns, solution architectures, and client workflow documentation that accelerates future implementations.
Deeply understand the needs of Axle’s clients through direct engagement, research, usage data, and collaboration with Solutions Engineering and Customer Success.
Translate client feedback and real-world friction into clearly scoped product requirements that Engineering can execute against without ambiguity.

Responsibilities

• Own and facilitate design sessions with enterprise clients - running structured conversations to deeply understand their own product, workflows, and customers better than they do
• Define how Axle will fit into each client’s product, technology stack, and operational processes - documenting the design decisions across people, process, and technology required to bring those solutions to life
• Travel to client sites approximately once a month to build relationships, lead in-person design and discovery sessions, and reinforce trust at the executive and operator level
• Partner with Solutions Engineers and Customer Success Managers post-session to ensure what was designed in the room is executable in the field
• Develop a library of design patterns, solution architectures, and client workflow documentation that accelerates future implementations
• Deeply understand the needs of Axle’s clients through direct engagement, research, usage data, and collaboration with Solutions Engineering and Customer Success
• Translate client feedback and real-world friction into clearly scoped product requirements that Engineering can execute against without ambiguity
• Run recurring roadmap reviews with internal stakeholders, ensuring Sales, GTM, and Engineering are aligned on priorities and upcoming releases
• Balance qualitative feedback and product intuition with quantitative success metrics - adoption, integration health, time-to-value, and feature utilization — to drive high-quality decisions
• Help establish Axle’s product management function - building repeatable processes, tooling, and frameworks as the company scales
• Maintain and evolve Axle’s product documentation, solution design resources, and API guides for both internal teams and external developers
• Grow into a trusted internal authority on Axle’s product capabilities, limitations, and roadmap - the person Sales, CS, and Engineering all rely on to understand what’s possible

Requirements

• 5+ years of experience in Product Management, Solutions Engineering with a product focus, Technical Product Management, or other customer-facing roles
• Proven experience leading design sessions or discovery workshops with enterprise clients - you’re comfortable owning the room, asking hard questions, and driving to clarity
• Strong technical fluency: solid understanding of AI agents, RESTful APIs, webhooks, and system integrations. You don’t need to write production code, but you need to speak confidently with engineers and clients about how things work under the hood
• Exceptional written and verbal communication — able to translate complex technical concepts into clear narratives and tradeoffs for technical and non-technical audiences alike
• A track record of making smart, defensible prioritization decisions that balance competing stakeholder needs, business impact, and technical feasibility
• Sharp product intuition — you can walk out of a client design session and immediately know what matters, what doesn’t, and what needs to be built
• Founder mindset: simplify, move fast, and embrace feedback. You thrive in fast-moving, ambiguous environments and enjoy building 0→1 products
• An insatiable curiosity - always asking why, digging deep into how things work, and looking for the non-obvious solution
• A humble, collaborative attitude and the willingness to do whatever it takes to move the product and the company forward

Qualifications

• 7+ years of experience in Product Management, Solutions Engineering with a product focus, Technical Product Management, or other customer-facing roles
• Experience at a fintech, infrastructure, or API-first company — especially in insurance, automotive, lending, or related industries
• Background in B2B SaaS with enterprise clients in workflow-heavy, change-resistant industries
• Working knowledge of SQL or a scripting language (Node/JavaScript, Python) — enough to query data and build lightweight tools to support your own work
• Familiarity with AI in your day-to-day product work — prototyping, research, analysis — or with agentic AI workflows and LLM-powered products
• Previous experience at an early-stage startup where you’ve had to build product process from zero

Skills

• Strong communication skills
• Ability to work independently and as part of a team
• Experience with product management methodologies and tools
• Understanding of AI and machine learning principles
• Experience with API development and integration

Benefits

• Traffic-free commute
• Flexible working hours
• Competitive compensation and equity
• Full benefits package
• Unlimited time-off
• Annual team offsite

Pay

• $150K - $200K

Schedule

• Full-time