Sr. Product Manager, Certified Service Provider, Energy Services
Tesla · Palo Alto, CA · 1 mo ago
On-siteMarketing$112k–$204k/yrFull-time
What You'll Do
- Own the end-to-end product strategy and roadmap for the Certified Service Provider program for industrial energy storage
- Define certification standards, training pathways, and performance criteria for certified service partners
- Build the product requirements, tools, portals, work order systems that CSPs use to dispatch, document, and close out service work
- Establish service level commitments, scorecards, and recertification processes that hold the partner network to consistent quality
- Work with project finance and asset management teams to align CSP coverage with warranty, performance guarantee, and long-term service agreement obligations
- Manage relationships with vendor partners on contract scope, pricing models, and parts logistics
- Define data and reporting requirements so that CSP work feeds back into reliability, fleet health, and warranty analytics
- Drive geographic expansion of the program into new markets in step with deployment growth
- Partner with software, hardware, and operations PMs to ensure new product launches include a CSP service strategy from day one
What You'll Bring
- 5+ years of product management, asset management, or service operations experience in battery energy storage, renewable energy, or comparable industrial sectors
- Direct experience with battery energy storage systems (BESS) in operations, service, or asset management of utility-scale assets and Data Centers
- Background in project finance, long-term service agreements, performance guarantees, or warranty economics for industrial assets
- Demonstrated experience managing third-party vendors, contractors, or certified partner networks at scale
- Ability to translate operational, contractual, and financial constraints into clear product requirements
- Strong written and verbal communication skills; comfortable presenting to executives, partners, and field teams
- Degree in Engineering, Business, or a related field, or equivalent experience
- Willingness to travel domestically and internationally to partner sites and project locations
Benefits
- Competitive pay
- Medical plans
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans
- Company Paid (Health Savings Accounts) HSA Contribution
- 401(k) with employer match
- Employee Stock Purchase Plans
- Paid holidays
- Commuter benefits
- Employee discounts and perks program
Expected Compensation
$112,000 - $204,000/annual salary + cash and stock awards + benefits