Sr. Product Manager

Job Summary

The role involves owning the positioning and messaging for the KVM and serial console portfolio, building value narratives, and ensuring messaging holds up under scrutiny from datacenter architects. Responsibilities also include driving sales enablement, shaping pricing and packaging, and partnering with the broader PM team on roadmap trade-offs.

Responsibilities

• Own positioning and messaging for the KVM and serial console portfolio.
• Build the value narratives, customer-facing one-pagers, solution briefs, and web content that turn engineering capability into a story buyers act on.
• Make sure messaging holds up under scrutiny from datacenter architects, not just procurement.
• Drive sales enablement end to end, working with marketing to build pitch decks, demo flows, discovery guides, objection handlers, and battle cards the field actually uses.
• Train sellers, SEs, and channel partners directly.
• Measure whether enablement is moving win rates, not just whether the deck got published.
• Liaison with competitive intelligence and differentiation, maintaining a living view of how we stack against direct competitors and adjacent solutions.
• Run win/loss analysis, dig into lost deals, and feed sharp differentiation back into both messaging and roadmap.
• Shape pricing and packaging, partnering with finance, sales, and product to evaluate list pricing, discount discipline, bundling, and tiering across hardware and software components.
• Bring data - deal velocity, attach rates, segment economics - not opinions.
• Be the customer voice in the room, spending real time with datacenter operators, MSPs, hyperscaler buyers, and channel partners, translating what you hear into product input, GTM motion changes, and a roadmap of commercial bets.
• Partner with the broader PM team on roadmap trade-offs, especially where commercial signals - pricing pressure, competitive losses, segment shifts - should reshape priorities.

Requirements

• 6+ years in product management, product marketing, or a hybrid GTM-product role, with at least 3 years on B2B infrastructure, hardware, or technical-buyer products.
• Demonstrated ownership of positioning, messaging, and sales enablement for a complex technical product - not just contribution, ownership.
• Comfort with the datacenter / IT infrastructure domain: server management, out-of-band access, networking fundamentals, rack-and-stack realities. You don’t need to have shipped a KVM, but you should be conversant in the world your customers live in.
• Strong commercial instincts. You’ve worked closely with sales teams, sat in on customer calls, read deal desks, and understand how enterprise infrastructure buying actually happens (RFPs, channel, distribution, large-account procurement).
• Track record of pricing or packaging work that moved a real metric - ASP, attach, margin, win rate.
• Excellent written communication. The job lives or dies on clarity in a deck, a one-pager, or a 200-word product brief.
• Comfort operating with ambiguity and across organizational seams. This role intentionally sits between functions; if rigid scope is what you want, this isn’t it.

Preferred Qualifications

• Experience with channel-led or distribution-led GTM motions as well as direct.
• Background in data center operations, IT operations management (ITOM), DCIM, or remote management software.
• Hands-on familiarity with KVM-over-IP, serial console servers, IPMI/Redfish, or related management tooling.
• Prior experience in a matrixed organization where product, product marketing, and field marketing are separate functions - and making the seams invisible to customers and sellers.

About Vertiv

Vertiv is a $10.2 billion global critical infrastructure and data center technology company. We ensure customers’ vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.