Sr. Product Director - BuySmart

About the role

This is a unique opportunity for a digital product leader to be a part of Gartner's Digital Experience team (GDX), a fast-growing product organization. Our mission is to create effortless, customer-centric, habit-forming digital experiences that enable clients to solve their Mission Critical Priorities, by ensuring a cost-effective, scalable, and secure platform for all our products. We are looking for Sr. Director, Digital Product Management to lead a group of product managers, business associates, and partner with the engineering team to build and improve Gartner's digital platforms. The leader will focus on driving adoptions and client experience for the BuySmart product, while taking a broader lens to integrate various assets into a cohesive, connected technology buying journey for clients. The ideal candidate is someone who has extreme ownership of the product success, demonstrates innate curiosity and drive to help clients solve their most critical buying decisions through our product platforms. In this role, you will set the product's vision, drive execution, and develop the team while influencing cross-functional stakeholders towards the one vision.

What you will do

• Lead and mentor a team of product managers owning an area of Gartner's digital suite of products for clients
• Partner with global stakeholders, including senior Gartner leaders, software engineers, product design, data science and more to deliver high value products to our clients
• Drive the overarching product/tool vision and strategy across multiple product areas to support business objectives
• Participate in and lead concept sprints to build a product roadmap, defining critical features/functions in line with core strategy and objectives
• Drive portfolio prioritization, balance customer needs, business value, and technical investment
• Use customer insights, market trends, and data to identify opportunities to inform strategic decisions
• Influence executive stakeholders, communicate product vision, and drive alignment across the organization

What you will need

• 12-15 years' experience working as a digital product owner with strong product mindset, ideally working on large-scale SaaS applications, enterprise software or technology platforms, with 6-10 years' experience directly managing product managers
• Bachelor's degree required, MBA preferred
• Proven experience defining product strategy, setting vision and delivering multi-year roadmaps, managing and prioritizing backlog
• Strong focus on driving a great user experience through critical-thinking, problem-solving and collaborative solutioning
• Define and improve on key performance metrics for the product, and contributions towards the broader digital platform
• Strong people leadership, communications and stakeholder management skills; translate messy project dynamics into clear updates for executives and individual contributors alike, and build trust quickly with PMs, engineers, designers, and business partners
• Outstanding organizational and project management skills with ability to meet tight deadlines, managing dependencies and competing priorities without losing momentum
• Experiment and innovate with new tooling (e.g., AI) to drive and scale product management best practices to the team

What you will get

• Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more
• Collaborative, team-oriented culture that embraces diversity
• Professional development and unlimited growth opportunities

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you'll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients' AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You'll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes. It's an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that's reshaping the way we operate. If you're passionate about AI and want to be part of a team that's guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us.