Sr Product Development Manager

Job Description

The Senior Product Development Manager – DHL Fulfillment Network (DFN) is responsible for shaping and evolving DHL’s standardized global fulfillment product. The role leads the end-to-end development and rollout of new product capabilities, ensuring every enhancement is commercially viable, operationally scalable, and fully integrated across sales, pricing, implementation, IT, billing, and operations.

Responsibilities

• Defines and drives the DFN product development roadmap, aligning enhancements with business growth and market needs.
• Led the design, testing, implementation, rollout, training and documentation of new product features.
• Gathers and prioritizes requirements from Sales, Marketing, Operations, IT and other key stakeholders.
• Manages complex cross-functional change initiatives, balancing global standards with local business needs.
• Identifies product gaps, market opportunities and emerging eCommerce trends to enhance the DFN offering.
• Drives operational excellence through product audits, performance reviews, and continuous improvement initiatives.
• Leads product rollout and implementation projects across regions, ensuring successful adoption and execution.
• Acts as a key change agent, influencing stakeholders and communicating product improvements across the organization.

Requirements

• Proven experience in product management, product development or solution design within logistics and supply chain environments, required.
• Strong knowledge of supply chain operations, fulfillment solutions and ideally last-mile logistics, required.
• Experience leading complex, cross-regional projects within a global matrix organization, preferred.
• Excellent stakeholder management, facilitation, influencing and change management skills, preferred.
• Strong analytical and problem-solving abilities, with the capability to translate operational challenges into scalable solutions, preferred.
• Good understanding of eCommerce markets, customer needs and fulfillment trends, preferred.
• Demonstrated resilience, self-motivation, continuous learning mindset and ability to work effectively across diverse cultures, preferred.

Benefits

• Competitive wages
• Affordable insurance benefits (including health, dental, vision and life)
• 401K plan
• Paid vacation and holidays

Our Organization is an equal opportunity employer.