Sr. Product Designer - Hybrid/Atlanta

User Centered Research & Discovery

• Lead customer research across generative and evaluative methods (interviews, field studies, usability testing, prototype evaluations)
• Translate research insights into clear problem statements, opportunities, and product recommendations
• Create user-personas, journey maps, service blueprints, and other artifacts to guide discovery and design
• Collaborate with CX, Customer Advocates, Product, and analytics teams to identify user needs and validate assumptions
• Champion a hypothesis-driven, customer-first approach throughout the product lifecycle

Product Design & Execution

• Lead end-to-end design for complex web and mobile products, from concept and discovery through delivery
• Translate business requirements, customer needs, and technical constraints into thoughtful, intuitive user experiences
• Create wireframes, flows, prototypes, and high-fidelity designs that clearly communicate interaction patterns
• Design solutions that balance usability, scalability, accessibility, and consistent visual language
• Plan and execute iterative design cycles incorporating feedback, testing, and continuous refinement

Design Systems Impact

• Contribute to SiteOne’s design system and UI standards, ensuring consistency and scalability
• Identify gaps in design patterns and work with Engineering to deliver reusable components
• Raise the bar for craft, interaction design, and visual polish

Collaboration & Influence

• Partner with Product Managers to shape product vision, strategy, and roadmap
• Work closely with Engineering to ensure designs are feasible, scalable, and built with high quality
• Present design concepts and research insights to stakeholders and executive audiences
• Provide constructive feedback and serve as a mentor to other designers, helping strengthen the overall design practice