Sr. Process Engineer, Amazon Devices Reverse Logistics

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Since 2004, we’ve created the best-selling Kindle family, Fire tablets, Fire TV, and Amazon Echo.

About the role

The Reverse Logistics Process Engineer owns and drives the roadmap for operational excellence across the Amazon Devices reverse logistics network. This role spans multiple organizations and geographies to support broader business objectives. You will define the overall process engineering strategy, build a supporting roadmap, set objectives, analyze data, and drive improvements quantified with metrics. Travel required: up to 25% (domestic and international).

Responsibilities

• Engineer and optimize reverse logistics processes to reduce cost and improve quality
• Lead stakeholder reviews to identify process improvement opportunities in cycle time, manufacturing efficiency, capacity planning, UPH standardization, and productivity
• Lead technical site and line setup (line layout simulation, capacity modeling, equipment specs, system integration) and participate in run-offs to ensure designs are followed and discrepancies resolved
• Define process engineering metrics and leverage Lean Six Sigma principles to eliminate excess process
• Develop best practices, SOPs, reports, dashboards, and data visualizations of process engineering metrics
• Identify and deploy best known standards locally and globally
• Use statistical analysis and data modeling to optimize performance metrics
• Bridge operations, engineering, and business teams to translate operational needs into technical requirements
• Design and coordinate cross-functional engineering projects; develop business processes, define technical requirements, and ensure deliverables are completed on time
• Own the technical roadmap for operations process engineering; contribute to operational planning cycle narratives and define organizational goals with clear, measurable success criteria

A day in the life

As a Process Engineer, you will drive operational excellence through a dynamic mix of strategic thinking and hands-on problem-solving. Your days will involve performance analysis, cross-functional collaboration, and leadership of improvement initiatives. You’ll bridge Operations and Support teams, conduct deep-dives into metrics, develop data-driven solutions, identify cost-reduction opportunities, and standardize workflows. The role demands a balance between tactical operations and strategic projects, requiring strong relationship-building skills across the organization.

Qualifications

Basic Qualifications

• Bachelor’s degree or above in Industrial Engineering, Mechanical Engineering, or other STEM field
• 6+ years of manufacturing, process, or industrial engineering experience
• Experience with process design based on Lean Principles, Six Sigma, Kaizen, and Continuous Improvement

Preferred Qualifications

• Experience working across functional teams and senior stakeholders
• Experience influencing senior leadership through data-driven insights

Pay

• USA, KY, Lexington: $133,800 – $181,000 USD annually
• USA, OH, Cincinnati: $148,700 – $201,200 USD annually

Benefits

Amazon offers comprehensive benefits including:

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D, and optional supplemental life plans)
• Employee Assistance Program (EAP) and mental health support
• Medical Advice Line
• Flexible Spending Accounts
• Adoption and surrogacy reimbursement coverage
• 401(k) matching
• Paid time off and parental leave
• Sign-on payments and restricted stock units (RSUs)

Learn more about our benefits.