Sr. PMT, Trust by Design, Devices & Services Trust, Privacy, and Accessibility (TPA)
About the role
The Trust by Design team is responsible for defining, maintaining, and raising the bar with respect to trust, privacy, and accessibility across D&S products. As a horizontal team, we are accountable for trust outcomes while working cross-functionally both within D&S and Amazon, including with Legal, PR, Policy, engineering, UX, and business partners.
Responsibilities
- Work directly with product teams, engineering, legal, and operational stakeholders to define trust requirements via expertly crafted working backwards documents and business requirements that can be translated into product and engineering deliverables.
- Lead Trust by Design reviews end-to-end — from risk identification through requirement definition, stakeholder alignment, and verified remediation — owning the outcome, not just the output.
- Navigate complex and novel customer trust scenarios independently - translating regulatory, policy, and architectural ambiguity into clear, actionable product/engineering requirements - and influence cross-functional stakeholders to deliver innovative solutions that balance customer trust, user experience, and business objectives across our global customer base.
Requirements
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Qualifications
- Strong business judgment
- Dive deep into data
- Strong writing skills
- Comfortable leading executive-level reviews
- Deep understanding of how technical product decisions impact customer trust
- Demonstrated experience defining trust approaches from zero to one in ambiguous environments
- Track record of impact measured in strategic outcomes - regulatory risk mitigated, product architecture changed, or trust standards or governance frameworks adopted org-wide
Skills
- Collaborative, analytical, and fast-paced environment
- Interact with highly technical cross-functional teams
Benefits
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Learn more about our benefits at here.