Sr. PMT, Trust by Design, Devices & Services Trust, Privacy, and Accessibility (TPA)

About the role

The Trust by Design team within DSTPA is responsible for defining, maintaining, and raising the bar with respect to trust, privacy, and accessibility across D&S products. This role involves navigating complex and novel customer trust scenarios independently, translating regulatory, policy, and architectural ambiguity into clear, actionable product/engineering requirements, and influencing cross-functional stakeholders to deliver innovative solutions that balance customer trust, user experience, and business objectives.

Responsibilities

• Work directly with product teams, engineering, legal, and operational stakeholders to define trust requirements via expertly crafted working backwards documents and business requirements that can be translated into product and engineering deliverables.
• Lead Trust by Design reviews end-to-end — from risk identification through requirement definition, stakeholder alignment, and verified remediation — owning the outcome, not just the output.
• Collaborate with cross-functional partners across engineering, legal, policy, risk, science, UX, and other product teams to gather insights, clarify trust requirements, and uncover both issues and opportunities.
• Participate in frequent brainstorming sessions to shape new ideas, solve complex trust problems, and design fixes that address not just immediate needs, but also set us up for long-term success.
• Drive the D&S product teams forward by scheduling trust forums, writing opinion papers to discuss Hotly Debated Topics within the product or CX to senior leaders, and ensuring what we build is responsible, innovative, and aligned with our broader vision of trust and customer impact.

Requirements

This role requires the ability to work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have strong business judgment, dive deep into data, have strong writing skills, and be comfortable leading executive-level reviews.

Qualifications

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• Knowledge of consumer product compliance processes and regulations
• Experience defining requirements and using data and metrics to draw business insights

Preferred Qualifications

• Experience in building and driving adoption of new tools
• MBA
• Experience in project management including resource planning, managing schedules, reporting project status and prioritizing tasks

Benefits

Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. For more information, visit https://amazon.jobs/en/benefits.