Sr. PM-T, ORBIT , ORBIT

About the role

Amazon's Last Mile delivery network moves billions of packages a year. When a delivery station misses its performance target, the question isn't "what" happened—it's "why," and "what" we should do about it. That's the problem you'll solve. You'll own the knowledge and attribution platform that sits underneath all our AI and analytics products.

Key job responsibilities

• Build and govern the enterprise knowledge system. Define the canonical metric definitions, causal relationships, and operational context models that every AI and analytics product consumes.
• Own the causal attribution framework. Maintain root-cause attribution systems that decompose metric misses into specific, quantified drivers—separating planning failures from execution failures so leaders know exactly which lever to pull and who should pull it.
• Scale the self-service platform. Evolve a browser-based platform that compresses the knowledge onboarding process from 6-8 weeks to under an hour into an enterprise-grade knowledge management platform that any analytics team can use.

About the team

The Last Mile ORBIT (Operations Reporting, Business Intelligence, and Technology) team is democratizing analytics through AI to enable data-driven decision-making at every level of Last Mile operations worldwide. We deliver analytics products that drive Speed, Cost, and Quality outcomes through Focus Areas (Demand, Capacity, Field Execution) for domain ownership, Central Programs (Speed, Cost, Quality) connecting to network initiatives, and job family expertise (Product, Program, BIE, DE, Architecture, TPM, Science) working as one integrated system.

Basic Qualifications

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience in building and driving adoption of new tools