Sr. Platform Ops Engineer

About the role

Fandango is seeking a Senior Platform Engineer to build the next big thing in platform growth across Fandango, Rotten Tomatoes, and Fandango at Home. This role involves joining the Platform Operations team and reporting to the Sr. Director of Platform Operations. The Senior Platform Engineer will contribute to the foundational infrastructure and tools that support engineering teams while delivering platform enhancements.

Responsibilities

• Build and maintain core platform infrastructure serving as the foundation for engineering teams across the organization
• Drive and participate in solution architecture and delivery across diverse domains, offering expertise in AWS cloud infrastructure and resources, containers (ECS/Kubernetes), and cloud-native architectures
• Develop, enhance, and operate platform capabilities including CI/CD pipelines, infrastructure as code, reusable patterns, and automation solutions that enable rapid, reliable, and secure deployments
• Design and implement standardized, reusable cloud infrastructure patterns and templates that help teams adopt best practices while maintaining security and compliance requirements
• Proactively collaborate with product and engineering teams, taking technical leadership in areas of cross-functional projects while sharing knowledge and best practices
• Evaluate existing standards and practices, identify gaps, and implement improvements to strengthen Development, Security, and Operational practices across the organization
• Communicate effectively through proactive status updates, clear documentation, knowledge sharing, and effective collaboration when facing technical challenges
• Partner closely with engineering teams to understand their needs, refine requirements, and deliver solutions that enhance developer productivity while meeting project objectives
• Work with emerging technologies around AI, MCP, and RAG
• Monitor and optimize cloud spend, implementing cost governance strategies and right-sizing recommendations
• Maintain Service Level Indicators (SLOs), Service Level Agreements (SLAs), and improve uptime targets
• Implement reliability engineering practices
• Mentor junior and mid-level engineers, conduct design reviews, and raise the technical bar across the platform team

Qualifications

• AWS Expertise: 6+ years of hands-on experience with AWS, focusing on Infrastructure as Code
• Linux Proficiency: Minimum of 4 years of experience managing and maintaining Linux systems
• Automation/Scripting: 3+ years of experience with Python for automation and scripting
• Git and GitOps: Practical experience and comfort using Git and automated workflows
• AWS Security Knowledge: Familiarity with AWS security best practices, including DNS, secure VPCs, and database security (e.g., PostgreSQL, MySQL)
• Communication & Collaboration: Strong written and verbal communication skills with the ability to explain complex technical concepts to technical and non-technical audiences
• Problem-Solving Mindset: Eagerness to learn, grow, and tackle challenges in a fast-paced environment
• Troubleshooting & Debugging: Proven ability to troubleshoot complex distributed systems issues across networking, compute, storage, and application layers. Comfortable with packet captures, log analysis, performance profiling, and diagnosing intermittent failures in production.
• Terraform / Infrastructure as Code: 3+ years of hands-on experience with Terraform, including module development, state management, and multi-environment workflows. Comfortable writing, reviewing, and maintaining IaC that provisions and manages cloud infrastructure at scale
• Networking fundamentals — VPCs, load balancers, DNS, CDNs, service mesh, network troubleshooting
• Monitoring/Observability — Datadog, Prometheus, Grafana, CloudWatch, ELK stacks
• Incident management experience — PagerDuty, on-call rotations, post-mortem culture
• Bonus Points For: AWS Certifications, Understanding of container security and orchestration (Docker, Kubernetes), Fundamentals of running AI-related services, Experience contributing to open-source projects or internal platform tools, Multi-account AWS strategy (Organizations, Control Tower, Landing Zones), Chaos engineering / game days, Platform-as-a-product thinking (internal developer portals, Backstage)