Sr. Planning Excellence Lead , ASP Planning & Business Operations

About the role

The Sr. Planning Excellence Lead orchestrates the end-to-end planning cycle across Annual Planning (AP) and In-Year Planning (IYP) mechanisms. This role serves as the operational backbone connecting multiple planning workstreams — territories, goals, quotas, compensation, and resource planning — ensuring every workstream operates against shared milestones, timelines, deliverables, and standards.

Responsibilities

• Own the master AP/IYP project tracker, calendars, workback schedules, and standardized templates — serving as single source of truth for milestones, owners, dependencies, and status across all planning workstreams.
• Proactively communicate key milestones, deliverables, and changes to all stakeholders through the most effective channels (email, Slack, 2x2 updates, office hours, Wiki). Own the weekly planning status update and host stakeholder office hours.
• Track and escalate risks, timeline slips, and cross-team dependencies before they become blockers.
• Own the AP/IYP knowledge base — partnering with mechanism owners to maintain accurate documentation; codify planning definitions, policies, and procedures into a single searchable source.
• Build and manage AI-powered solutions (using Amazon Quick, Kiro, etc.) to scale planning mechanisms — examples including Q&A agents for policy questions, automated status tracking, and documentation improvement driven by conversation logs.
• Organize and facilitate planning workshops and offsites — including retrospectives, pre-planning sessions, and cross-functional alignment forums — ensuring insights translate into concrete improvements for the next cycle.

Qualifications

• Bachelor's degree or equivalent
• 7+ years of sales operations or equivalent experience
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent
• Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
• Experience effectively communicating complex concepts through written and verbal communication

Benefits

Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.