Sr. Phlebotomy / Training Specialist

Pay range: Minimum of $63,200+ per year. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental.

• Day 1 Medical, supplemental health, dental & vision for full-time employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities

Schedule

Monday to Friday, 8:00 AM to 5:00 PM

Responsibilities

• Serve as the owner of Patient Services training for the Business Unit and secondarily support other functions as needed.
• Consult with Patient Services to establish the competencies of each role.
• Conduct training needs analyses based on competencies, design curricula and courses, and deliver skills training programs.
• Train and support other trainers for primary delivery of skills training.
• Measure and evaluate training results for effectiveness in supporting the competencies.
• Remain current on training/learning methodologies and tools.
• Continuously review and modify training activities if necessary pursuant to internal or external demands (e.g., labor market, regulations, healthcare protocol, customer needs, technology).
• Participate on cross-functional teams both within and outside the Business Unit (e.g., BPT, Safety Committee).
• Partner with the Corporate Acquire the Specimen organization to effectively deploy and track national Phlebotomist and Patient Services Management training in the Business Unit as well as collaborating in the development of such training.
• May assist with or advise on training and development needs of other functional groups such as leadership and management skills.
• Analyze results data using Six Sigma principles for improved outcomes.
• Assist with periodic reporting of metrics for strategic planning.
• Contribute to performance management process for trainers under his/her direction.
• Assist with presentations conducted by other staff for maximum impact.
• Manage training budget.
• Travel to field sites for consultation with trainers and other staff.

Requirements

Qualifications

• 5 years of experience in conducting training needs analysis, designing, delivering, and evaluating skills training programs, preferably including technical skills.
• Demonstrated excellent written communication and presentation skills.
• Effective management of internal and external training resources.

Physical and Mental Requirements

• Position requires travel.
• Occasionally lifting up to 25 pounds.
• May require extended periods of focus.
• May require extended periods of sitting or standing.
• Ability to manage stress.
• Capable of handling multiple priorities in a high-volume setting.

Knowledge

• Understanding of theories of motivation and learning and the latest training methodologies.
• Knowledge of establishing and measuring skill competencies.
• Must have knowledge of computer applications (Microsoft Word, Excel, PowerPoint, and Outlook).

Skills

• Strong technical skills.
• Strong communication skills.
• Strong presentation skills.
• Strong interpersonal skills.
• Strong training program development skills and background.
• Strong P&L skills.

Education

• Bachelor’s Degree (Required).

Licenses and Certifications

• Six Sigma Certified Green Belt (Required).

Work Requirements

Travel is required for this position.