Sr. PBM Client Implementation Project Manager - Remote

Primary Responsibilities

• Manage the entire client on-boarding project for implementation, main contact for the client
• Conduct the client benefit discussions with all parties and ensure client sign-off for their benefit intent forms
• Cook up efforts with internal departments for the creation of formulary, specialty products and pharmacy networks
• Coordinate formulary / specialty disruption analysis to impacted membership
• Work with Operations, and Functional leaders to proactively identify implementation issues and drive their resolution
• Develop and present presentations for new business customer finalist presentations with Sales
• Facilitate meetings at various levels of the organization, including management weekly reviews
• Monitor, track and report implementation status and performance, internally and the client
• Identify implementation risks, implement a mitigation / action plan and drive improved outcomes, communicate to senior leadership
• Manage the implementation of pharmacy benefit plans for all direct business market types
• Ensure accuracy of plan updates and missed deliverables from all teams
• Manage pre-implementation audits with the audit department and the client
• Manage and mentor other team members within Implementation
• 20-25% travel

Required Qualifications

• 2+ years of experience in Pharmacy Benefit Management
• 2+ years in a Client Facing role
• 2+ years of Implementation project management experience or account management new or existing client implementations
• Proficiency with Microsoft Outlook, Excel, PowerPoint and Word
• Solid experience in influencing externally with soft power, driving cross-functional collaboration, and negotiating win-win solutions
• Proven ability to present to all levels of management and audiences
• Proven ability to ascertain client needs through active listening skills, and consultatively work with clients to achieve business objectives
• Proven effective skills for navigating and driving results across operations, network, and clinical domains in a highly complex, matrix environment

Preferred Qualifications

• PMP Certification
• Certified Pharmacy Technician
• Experience managing complex projects with various stakeholders
• Proficiency with Microsoft Project

Pay and Benefits

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

The salary for this role will range from $91,700 to $163,700 annually based on full-time employment.

We comply with all minimum wage laws as applicable.