Sr. Partner Sales and Development Ops Lead, ASPOps - AMER Partner Business Operations
About the role
The Sr. Partner Sales and Development Ops Lead will serve as a senior builder within the organization’s Rhythm of the Business (ROB) Architecture team, responsible for designing, building, operationalizing, and running scalable mechanisms that enable the AMER/AWSI Partner Sales and Development leadership team to inspect performance, make decisions, and execute consistently across a complex and evolving business.
Responsibilities
Own the architecture, build, operationalization, and execution of AMER/AWSI AI-Powered Rhythm of the Business (ROB) mechanisms, including business reviews, goal and performance inspections, pipeline and deal inspections, planning, leadership cadences, and other recurring processes required to run the business.
Translate defined operational strategies and business requirements into scalable mechanisms, determining how needs should be solved through process design, data, tooling, automation, governance, and cross-functional interlocks.
Build reusable tools, templates, inspection models, and operating standards rather than one-off solutions, and own mechanisms from design through launch, adoption, sustained execution, and continuous improvement.
Partner horizontally with Operations business partners and strategic Operations leads to translate requirements into integrated mechanisms spanning geography, industry, business segment, partner motion, and role.
Establish clear architecture across purpose, inputs, outputs, ownership, data requirements, decision points, escalation paths, cadence, governance, and measures of effectiveness.
Create executive inspection experiences that lead with insights, decisions, actions, and accountability rather than data alone.
Partner with Data & Insights, Business Intelligence, Finance, Field Sales Operations, and other teams to translate operating requirements into reporting, dashboards, skills, automation, and tooling.
Identify opportunities to simplify, consolidate, automate, and AI-enable recurring work while eliminating duplicative or ineffective mechanisms.
Design for scale and exportability, enabling successful mechanisms and operating standards to be reused across Partner teams, geographies, and interlocking organizations.
Influence across organizational boundaries, manage complex cross-functional dependencies, and serve as a senior Operations point of contact for ROB architecture and mechanism design across AMER/AWSI Partner Sales & Development.
Qualifications
10+ years of sales operations or equivalent experience
Experience building scalable programs and repeatable scalable processes, leveraging various tools and methods to create scale and efficiency
Experience solving complex problems quantitatively and developing actionable data-driven business recommendations
Experience collaborating and influencing multiple teams across multiple organizations
Experience communicating to senior management and customers verbally and in writing
Preferred Qualifications
Experience presenting to senior leadership
Experience working in a technology sales organization
Experience implementing repeatable processes and driving automation or standardization
Experience carrying new design concepts through exploration, development, and into deployment or mass production
Experience working in a fast-paced and ambiguous environment, or experience using complex financial models, KPIs, and data analysis to inform strategic business decisions and influence cross-functional stakeholders, with proven business impact (e.g., financial savings, operational improvements, or customer benefits)
Experience in building and driving adoption of new tools