Sr. Operations Analytics Specialist

About the role

The Senior Analyst, Operations Analytics is a cross-functional internal consultant to the business that will work across several business units, with a primary internal customer group, but will also support other functions, as needed. This role is responsible for completing a wide range of quantitative and qualitative analyses to help inform company strategy and run the business more efficiently and effectively.

Responsibilities

• Build and maintain analysis, models, or dashboards to support process optimization, forecasting, capacity planning, economic optimization, and performance management processes.
• Analyze company data to identify trends, issues, and opportunities for improvement.
• Support fact-based decision-making and measurement of operational effectiveness (i.e., new process operating as designed) and/or economics (i.e., ROI) of company initiatives.
• Evaluate the economic and/or operational impact of new products and/or strategies.
• Effectively compile and communicate findings to leadership or stakeholders verbally, visually, and in writing.
• Perform ad hoc reporting and analysis, as needed.
• Support multiple business units and supporting functions in making key strategic decisions.
• Liaise cross-functionally beyond primary internal customer group; including, but not limited to, finance, HR, business development, sales, marketing, IT, and R&D.
• Possess strong analytical skills, business intuition, and ability to build consensus across functions.
• Possess excellent interpersonal and communication skills and the ability to operate in a matrixed cross-cultural and cross-functional environment.
• Be adaptable, open to change, and able to work in ambiguous situations and effectively respond to new information or unexpected circumstances.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.

Requirements

• Regular and reliable attendance.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 100% of a typical working day.
• Ability to travel 10% of working time away from work location, may include overnight/weekend travel.

Qualifications

• Bachelor’s degree in Engineering, Math, Physics, Computer Science, or related field or High School Degree/General Education Diploma and 4+ years of relevant experience as outlined in the essential duties in lieu of a bachelor’s degree.
• 5+ years of relevant business experience.
• 3+ years of direct business analytics experience.
• Proficient in any visualization tool (preferably Tableau), Microsoft Office, especially Excel and PowerPoint.
• Demonstrated ability to perform the Essential Duties of the position, with or without accommodation.
• Experience with computer programming in R, SAS, Python, SQL, or another language.
• Experience with SAP.

Skills

• Strong analytical skills.
• Excellent interpersonal and communication skills.
• Adaptable, open to change, and able to work in ambiguous situations.
• Ability to operate in a matrixed cross-cultural and cross-functional environment.

Benefits

The base pay for this position is $78,000.00 – $156,000.00. In specific locations, the pay range may vary from the range posted.