Sr Nurse Director of Connected & Remote Care
An active member of the MedStar Health System Nursing leadership and management team, the Senior Director of Nursing-Connected and Remote Care Programs provides visionary and strategic leadership for the design, implementation, and evaluation of connected, virtual, hybrid, and remote nursing services across the continuum of care. This role ensures high-quality, evidence-based, patient/family- and nurse-centered care that leverages technology, data, and innovation to improve access, safety, experience, and outcomes. The Senior Director partners with interprofessional leaders to integrate nursing practice into virtual care models, enhance workforce readiness, and expand the organization's digital health ecosystem with a special focus on nursing.
This department leader assumes 24-hour administrative and leadership authority and responsibility for the management and direction of operational personnel, technology, and budget within specified care areas. Responsibilities are coordinated with the executive nursing team, hospital and system leadership, medical staff, and others, and are performed in accordance with applicable laws, regulations, and MedStar Health’s mission, vision, and SPIRIT values. The Senior Director contributes to the nursing strategic plan and annual goals and is accountable for their implementation and attainment within defined areas of responsibility.
Responsibilities
- Assumes leadership for the planning, development, execution, day-to-day operations, and ongoing evaluation of patient care services within assigned clinical areas/departments according to MedStar Health’s mission, vision, SPIRIT Values, and Nursing’s philosophy, strategic plan, and annual goals.
- Develops and executes the strategic vision for nursing in connected, virtual, and remote care programs and settings as aligned with the nursing strategic plan and digital health priorities.
- Represents nursing in enterprise digital health, telemedicine/telehealth, connected care, and remote monitoring governance councils.
- Leads systemwide initiatives to advance clinical innovation and excellence in digital nursing practice, remote patient monitoring, virtual, and connected care programs.
- Oversees the connected and remote care delivery model design, implementation, daily operations, and nursing practice, ensuring adherence to professional standards, licensure, privacy regulations, and patient safety requirements.
- Assumes responsibility for fiscal planning and financial management, including budget development and allocation of resources. Engages in ongoing budgetary and productivity monitoring to ensure adequate personnel and resources for safe, quality virtual and remote patient care.
- Defines and monitors nursing-sensitive outcome measures associated with connected, virtual, and remote nursing care programs, including remote patient monitoring, patient access, care experience, quality and safety, cost effectiveness, staffing models, workloads, nurse engagement, and productivity. Prepares and disseminates performance reports to key stakeholders.
- Partners with information technology, MedStar Institute of Innovation, and clinical informatics teams to optimize workflows, electronic documentation, digital communication, and decision-support tools. Promotes data literacy and performance analytics among nursing leaders and associates.
- Leads the selection, procurement, implementation, adoption, and evaluation of emerging technologies, products, and equipment, such as connected care platforms, remote patient monitoring systems, AI-driven and decision-support care tools, and virtual triage models.
- Collaborates with physicians, advanced practice providers, nursing informatics, case managers, and allied health professionals to ensure seamless coordination of care activities, relying on the value of connected and remote care programs. Participates in capacity management, patient throughput, and efforts to reduce length of stay and ensure timely patient discharge.
- Partners with nursing professional development teams to create and implement training, education, and competency management programs for connected, remote monitoring, and hybrid nursing care delivery models and roles.
- Partners with the talent acquisitions team on recruitment and retention activities for areas of responsibility. Participates in interviewing, hiring, scheduling, performance evaluation, and termination decisions where necessary. Maintains ongoing communication with subordinates, mentors associates, and advances the professional visibility of connected and remote nursing care programs.
- Maintains knowledge of current trends and developments in nursing and healthcare through literature and professional development opportunities. Demonstrates accountability for personal professional growth and advancement.
- Ensures regulatory and accreditation survey readiness. Maintains adherence to the State Nursing Practice Act, regulatory, ethical, and accreditation standards, and organizational/departmental policies and procedures.
Requirements
- Bachelor’s degree in Nursing from a nationally accredited program (required).
- Master’s degree in Nursing from a nationally accredited program (required). Either the Bachelor’s or Master’s degree must be in nursing.
- Doctoral degree in Nursing Practice, Leadership, or Health Services Administration from a nationally accredited program (preferred).
- 5 years of progressively responsible leadership roles in nursing, including Director of Nursing (or equivalent).
- RN - Registered Nurse licensure in the State of Maryland or District of Columbia (required).
- NEA-BC - Nurse Executive Advanced certification from a nationally recognized nursing organization within 1 year (required), or CENP - Certified in Executive Nursing Practice from a nationally recognized nursing organization within 1 year (required).
Skills
- Excellent problem-solving skills and ability to exercise independent judgment on highly complex situations.
- Strong business acumen and leadership skills.
- Strong verbal and written communication skills with the ability to effectively interact and collaborate with all levels of management, internal departments, external agencies, and MedStar entities (including cross-functional knowledge and savvy).
- Proven success in digital transformation, innovation, or care model and system redesign.
- Advanced knowledge of various computer software applications, connected and digital care technologies, Microsoft Office, and other related platforms.
Pay
This position has a hiring range of USD $142,064.00 – USD $287,996.00 per year.