Sr Network Engineering Manager (Hybrid - Seattle, WA)

Job Description We’re looking for an Engineering Manager to lead Network Engineering within NIO (Network and Infrastructure Operations). You’ll own the network that connects 400+ stores, fulfillment centers, and distribution centers. That includes our Versa SD-WAN fabric, connectivity into AWS, Azure, GCP, and OCI, and Juniper wired and Mist wireless. Uptime, resilience, and security for all of it are on you, along with the team that runs it. The way we run the network is changing. Engineers used to log in to devices and make changes by hand. Now changes go through Git and automated pipelines, AI helps write change documents and work through alerts, and the team’s work is tracked in GitHub. You’ll lead that shift. Some engineers will take to it right away and some will need coaching, and you’ll be doing both. This is a hands-on job. You’ll work daily with Network Security, CIS, and Edge, and with Store Technology, Fulfillment Operations, and Cloud Architecture. We want someone who spent years building and running large enterprise and cloud networks before moving into management, and who can explain a routing problem to an engineer or a VP in terms each of them cares about. What We’re Working On Network changes go through Git. An engineer pulls the current config, makes the change, and opens a pull request for review. The change is tied to a ServiceNow record, goes through CAB, and runs pre and post checks when the engineer starts it. Scheduled jobs also snapshot device configs every night and store them in Git, so we can see what changed and when.We use AI for two things so far. One is writing Methods of Procedure, which gives CAB structured risk data to review instead of free-form documents. The other is alert analysis, which we’re building now. When a monitoring alert fires, an agent gathers context and lists the most likely causes with the evidence for each. An engineer reads it and decides what to do.The team’s work lives in GitHub. Issues cover day-to-day tasks, Projects hold the roadmap, and Jira holds the larger initiatives. Anyone can see what we’re working on, why, and what code or change it connects to. A Day in the Life Run stand-ups and sprint planning, keep work moving in GitHub Issues and Projects, and sort out priorities across SD-WAN, cloud, wired and wireless, and data center fabricReview designs for new network work, such as SD-WAN policy changes, AWS Cloud WAN updates, Juniper campus and wireless rollouts, and VXLAN fabric expansionsWork with store technology, fulfillment operations, and cloud teams on network designs that fit how stores, warehouses, and offices actually operateWatch network health across Versa, Juniper, and the data center fabrics, and lead the response when something degrades. Alert analysis from our AI tooling gives you a head start on causes.Hold 1:1s with each engineer. Coach on career growth and hard technical problems, and help people who are newer to code, pull requests, and automation get comfortable with them.Work with Cloud Architecture, Security, and Infrastructure on the roadmap, including SD-WAN expansion, cloud connectivity, and wireless modernizationSit on the Change Advisory Board and approve production changes. The MOPs and automated pre and post checks we use make those reviews faster.Dig into performance and cost data to tune routing, bandwidth, and cloud egress spend without missing SLAsReview automation work and IaC repos, and make sure changes get peer review, testing, and a rollback planKeep the backlog, roadmap, and larger initiatives current in GitHub and JiraSet the rules for how the team uses AI. Engineers own every change they make, AI output gets read before anyone acts on it, and we keep records for audit.Lead post-incident reviews, then turn what you learn into better runbooks, alert tuning, and automation Requirements 10+ years of hands-on network engineering across on-premises enterprise infrastructure and cloud networking (AWS, Azure, or GCP) before moving into management, with at least 3 years leading people or a technical teamHands-on experience deploying or operating SD-WAN, ideally Versa Networks or a comparable platformSolid understanding of cloud networking across AWS, Azure, GCP, and/or OCI, including Cloud WAN, Transit Gateway, Direct Connect, VNet peering, and hybrid connectivity. NIO operates in all four clouds.Experience with enterprise wired and wireless networking, including Juniper EX/QFX switching, Mist AI wireless, or comparable campus and branch platformsHands-on experience with data center fabrics, including VXLAN/EVPN design, BGP, and multi-tenant overlaysDeep knowledge of routing protocols (BGP, OSPF), WAN technologies, QoS, and network segmentation for multi-site enterprisesExperience leading teams through incident response, root cause analysis, and problem management in complex, distributed networksHands-on experience with network automation and infrastructure-as-code using Ansible, Terraform, Python, or similar, plus GitOps and CI/CD for network config. You’ve moved a team from manual changes to automated, peer-reviewed ones.Real experience using AI in engineering or operations work, such as writing documentation, analyzing incidents, or generating code, and good judgment about when its output needs checkingExperience running a team’s work through GitHub Issues and Projects, Jira, or something similar, with clear priorities and a roadmap people can seeWorking knowledge of observability tools like New Relic, Datadog, or Splunk. Familiarity with AI-driven network assurance such as Juniper Marvis is a plus.Experience building and developing strong engineering teams, with a focus on career growth and technical craftBachelor’s degree in Computer Science, Network Engineering, or a related field, or equivalent practical experienceAble to explain network issues in terms of business impact, to engineers and executives alikeExperience managing vendors for network hardware, software licensing, and managed services Preferred Skills Hands-on experience with Versa VOS, SD-WAN policy orchestration, and zero-touch provisioning for large branch deploymentsExperience designing or running AWS Cloud WAN with global segments, core network policies, and multi-region connectivityFamiliarity with Juniper Mist AI, including Mist WAN Assurance, Marvis, and AI-driven wireless operationsExperience building or running AI agents or LLM-based tools for network or infrastructure operations, including runbook-driven workflows where a human makes the final callExperience with workflow and automation platforms such as Temporal or StackStorm, especially automation that collects network state, tracks changes in Git, and triggers controlled actionsExperience tying version control, MOP documentation, and ITSM tools such as ServiceNow into one change management workflowExperience with VXLAN/EVPN in multi-vendor or Juniper QFX data center fabrics, including underlay and overlay design and BUM traffic handlingKnowledge of retail or fulfillment environments and what high-transaction, always-on stores and distribution centers need from the networkExperience with segmentation, micro-segmentation, ZTNA, and integration with cloud security servicesExperience with load testing, capacity planning, and performance benchmarking for WAN and data center networksFamiliarity with PCI-DSS and SOC2 as they apply to retail network segmentation and data protectionIndustry certifications such as CCNP/CCIE, Juniper JNCIP/JNCIE, AWS Advanced Networking Specialty, or equivalentExperience in Agile/Scrum environments, including sprint planning, backlog management, and team-level OKRsA track record of network modernization or automation work that cut operational toil, improved reliability, or lowered cost Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. Mgr Engineering: $166,000-$258,000, Sr. Mgr Engineering: $191,000-$297,000 We’ve got you covered… Benefits Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time AwayLife Insurance and DisabilityMerchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. © 2026 Nordstrom, Inc