Sr. Network Engineer (On Site) (36598)
Agua Caliente Casinos · Rancho Mirage, CA · 2 mo ago
Information TechnologyFull-time
About the Role
The Sr. Network Engineer will coordinate with the IT Network Manager on day-to-day operations of computer systems, hardware, networking solutions, servers, and the central data center. They will provide on-site and remote administration for software users across various work environments, including professional offices, workgroups, departments, and corporate information services.
Responsibilities
- Oversee the administration, maintenance, and installation of all ACBCI network infrastructure and core systems impacting internet, telephony, communication, routing, and switching.
- Recommend new hardware and software solutions.
- Collaborate with the IT Network Manager to shape and realize the future vision of IT Engineering.
- Oversee 3rd level property IT support, system backups, archiving, and disaster recovery.
- Assist with the design, development, documentation, analysis, creation, testing, or modification of computer systems, programs, hardware, and software based on user or system design specifications.
- Serve as 3rd level support for trouble calls/emails and log work orders in tracking software.
- Assist the Network Manager with inventory management of software licenses, hardware, and other IT engineering assets.
- Research and recommend purchases of software, hardware, and other IT engineering tools required by the business.
- Provide support and guidance to the Network Engineering team.
- Assist with administration, maintenance, and upgrades of the Enterprise Data Center.
- Prioritize work activities, projects, and tasks as assigned by the IT Network Manager and report project status.
- Provide excellent guest service to internal and external customers.
- Comply with all applicable Tribal regulations, internal controls, and policies and procedures; document and report exceptions immediately.
Requirements
- Bachelor’s degree in computer science or information sciences from a four-year college or university, or an equivalent combination of education and experience.
- Current valid Cisco Certified Network Administrator (CCNA) Certification or the ability to obtain one within 6 months. CCNP preferred. Extensive experience may substitute for certification.
- 5+ years of experience with PC and server hardware, Microsoft Operating Systems (Windows 20xx, Windows 20xx Server), Microsoft Exchange, and Microsoft Office Suite.
- Experience with Data Center Technologies and Hypervisors preferred.
- Experience with Enterprise Switching & Routing Technologies, Collaboration Platforms, wireless deployments, and topology.
- Experience with Visio and diagram design tools.
- Strong knowledge of cybersecurity-related policies and procedures.
- Ability to manage multiple priorities in a fast-paced, rapidly changing environment and work after normal business hours or on weekends as required.
- Ability to work both independently and in a team-oriented, collaborative environment.
- Excellent verbal, written, and interpersonal communication skills.
Working Conditions
- Ability to stand, move, and work throughout office areas and properties, including walking up to 1.5 miles, climbing stairs, and sitting at a desk/workstation for extended periods.
- Must be able to work in a smoke-filled environment.
- Moderate noise levels in the office environment, escalating in the casino environment.
- Ability to lift and carry up to 25 lbs. intermittently and use office equipment such as computers, calculators, and multi-line telephones.