Sr. Network Development Engineer, Amazon Leo Customer Terminal Applications & Networking

Key job responsibilities

• Build and maintain processes, procedures, and tooling to monitor, troubleshoot, and operate a global Service Provider network at scale
• Develop comprehensive understanding of end-to-end network architecture, including control and data planes across satellite constellation and terrestrial systems
• Establish and enforce incident management and problem management processes to ensure rapid resolution
• Engage with service owners to resolve incidents and coordinate cross-functional efforts
• Prioritize and track initiatives across multiple teams to systematically eliminate recurring problems
• Develop proactive monitoring and alerting solutions to continuously improve network reliability and customer experience

About The Team

The Customer Terminal (CT) Applications and Networking Team builds and operates one of the most complex networks in existence, connecting customer terminals through a constellation of satellites to deliver seamless, reliable connectivity. We own the software and networking stack that keeps customers online, from the applications on the terminal to the last-mile data path. We're a collaborative group of curious problem-solvers who thrive on hard technical challenges and are committed to operational excellence.

Basic Qualifications

• 5+ years of major internet routing protocols experience
• 5+ years of working in a Linux/Unix environment experience
• 5+ years of automation scripting using Python, Bash, Shell and/or Perl experience
• Experience with incident management and troubleshooting in production environments