Sr. Mortgage Loan Processor

USLA is hiring a Senior Mortgage Loan Processor for our Connersville office. We’re seeking someone who’s passionate about exceptional customer service and helping people reach their financial goals.

Position status: Hourly – Nonexempt. Reports to: Loan Operations Manager.

About the Role

The Senior Mortgage Loan Processor will perform a variety of clerical and technical duties to accurately assist mortgage applicants and clients in accordance with established policies and procedures.

Responsibilities

• Maintain knowledge of available mortgage banking products, processing procedures, and underwriting guidelines.
• Maintain knowledge of Bank policies and procedures as well as department procedures; stay aware of any changes.
• Prepare, collect, maintain, organize, file, record, and manage all documentation related to mortgage applications, real estate collateral, and insurance policies.
• Handle inquiries and document requests from clients, realtors, and colleagues.
• Work with local title companies to prepare final closing disclosure.
• Alert underwriter or other staff of any missing records, documents, or other irregularities in the mortgage application process.
• Acquire the title insurance policy from the title company at closing.
• Prepare closing files on consumer loans.
• Book and fund loans on the bank’s core system.
• Meet crucial deadlines as requested.
• Perform other duties as assigned.
• Ensure confidentiality of all customer business while adhering to all ethics policies required by the Bank.

Requirements

• High school diploma or equivalent preferred.
• 3–5 years of mortgage processing experience preferred.
• Knowledge of FHA, VA, Conventional, and USDA loans.
• Minimum age 18.

Skills

• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Demonstrates initiative and commitment to continuous learning and the ability to adapt to change.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.