Sr. Microsoft 365 Engineer
About the role
Our client, an established professional services organization headquartered in Chicago, is seeking a Senior Microsoft 365 Engineer to join its Infrastructure and Engineering team. This is a senior-level, hands-on engineering opportunity focused on designing, implementing, securing, and optimizing enterprise Microsoft 365 solutions, with a strong emphasis on Microsoft Power Platform, specifically Power Apps and Power Automate. The ideal candidate brings deep Microsoft 365 engineering expertise across Exchange Online, SharePoint Online, Microsoft Teams, OneDrive, and Microsoft Entra ID, along with demonstrated experience building Power Apps, automating business workflows, and developing solutions using PowerShell and Microsoft Graph. This position goes beyond traditional Microsoft 365 administration. We're seeking someone who can independently engineer solutions, troubleshoot complex technical challenges, lead migrations, and help the organization maximize its investment in Microsoft technologies.
Responsibilities
- Design, implement, administer, and optimize enterprise Microsoft 365 services; support Exchange Online, SharePoint Online, Microsoft Teams, OneDrive, and Microsoft Entra ID.
- Serve as a senior escalation point for complex Microsoft 365 issues involving identity, mail flow, collaboration, licensing, compliance, and user experience.
- Monitor service health, performance, adoption, configuration, and operational risks.
- Develop and maintain technical documentation, operational procedures, and engineering standards.
- Partner with Infrastructure, Information Security, Service Desk, and business stakeholders to deliver secure and scalable solutions.
- Design, build, implement, and support Power Apps applications and Power Automate workflows.
- Identify opportunities to automate manual business processes and improve operational efficiency.
- Develop enterprise solutions using Microsoft Power Platform.
- Troubleshoot and optimize existing Power Apps and Power Automate solutions.
- Partner with business stakeholders to understand requirements and translate them into technical solutions.
- Integrate Microsoft 365 services and business applications through automation.
- Help establish Power Platform governance, security, and application lifecycle standards.
- Develop and maintain advanced PowerShell scripts to automate Microsoft 365 administration.
- Utilize Microsoft Graph and APIs to integrate systems and automate recurring processes.
- Create repeatable automation workflows to improve efficiency and reduce manual intervention.
- Troubleshoot automation failures and optimize existing scripts and integrations.
- Establish standardized processes for Microsoft 365 administration and deployments.
- Implement and maintain Microsoft