Sr Mgr Supplier Quality Systems

Location: Hershey, PA

About the role

The Hershey Company’s culture is rooted in purpose and inspired by Milton Hershey’s vision that business should create opportunity for others. Through corporate philanthropy, strategic grantmaking, product donations, cross‑brand collaboration, and strong employee volunteerism, Hershey supports communities, helps children thrive, and operates as a business for good. This position has direct and indirect reports and is responsible for establishing and executing strategy for the Supplier Quality System as part of Hershey’s global Product Excellence Program. It covers all ingredients, complex ingredients (e.g., chocolate pastes) and packaging materials across Hershey’s global manufacturing, co‑man and co‑pack network, ensuring compliance with FDA Supply Chain Preventive Control regulations and similar standards worldwide.

Responsibilities

• Provide strategic leadership for Hershey’s global Supplier Quality Management (SQM) program by establishing quality, food safety, regulatory, and supplier governance strategies that ensure reliable supply of ingredients and packaging materials while protecting consumers, brands, and business continuity worldwide.
• Lead the development, deployment, and continuous improvement of global supplier quality systems, standards, and approval processes, including supplier qualification, risk assessment, audit programs, material approval, regulatory compliance, and supplier performance management.
• Drive supplier risk mitigation, resilience, and strategic partnership programs across Hershey’s ingredient and packaging portfolio by leveraging risk‑based decision making, supplier capability assessments, quality metrics, and cross‑functional collaboration.
• Build and develop a high‑performing global Supplier Quality organization by providing technical leadership, coaching, and organizational direction, while fostering strong partnerships with Procurement, R&D, Manufacturing, Regulatory, Food Safety, and external suppliers.
• Drive enterprise quality performance through data‑driven supplier governance by establishing key performance indicators, monitoring supplier quality trends, identifying emerging risks, and leading corrective and preventive actions.
• Lead Hershey’s global Supplier Quality Management program for all ingredients and packaging materials, ensuring robust supplier quality systems, food safety and regulatory compliance, supplier risk management, ingredient resiliency, packaging governance, and strategic supplier partnerships.

Minimum Requirements

• Minimum 7 years of manufacturing experience in a high‑speed automated consumer‑goods environment (food industry preferred).
• Minimum 5 years of progressive responsibility in Quality Assurance.
• 5 years of leadership/management experience with direct reports (desired).
• Knowledge of the Food Safety Modernization Act, HACCP, and/or UDSA regulatory compliance.
• Strong relationship‑management skills.

Education

Bachelor’s degree required; science‑based field preferred.

Certifications

• SQF
• PCQI
• HACCP

Benefits

• Competitive pay and a comprehensive total rewards package.
• Health & Wellbeing: Medical, dental, vision coverage, and wellness programs supporting physical and mental health.
• Financial Security: Competitive base pay, annual incentive opportunities, and a 401(k) with company match.
• Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable.
• Growth & Development: Career development programs, learning opportunities, and internal mobility.
• Benefits may vary based on role, location, and eligibility.

Pay

The anticipated base salary range for this role is $124,320 to $155,400 per year. The actual base salary offered will depend on experience, skill set, education, and training. In addition to the base salary, the total rewards package includes performance‑based incentives and the comprehensive benefits described above.