Sr Mgr Quality Assurance

About the role

Location: Hershey, PA

At our Reese plant, you will lead Quality Assurance, Microbiology, and Sanitation across a high-speed manufacturing environment. You will oversee multiple teams and large-scale food quality and safety programs, strengthening controls, quality systems, audit readiness, and risk mitigation to protect consumers and product integrity. As a key partner to plant, regional, and senior leaders, you will translate performance trends and emerging risks into clear recommendations while building capability across the Food Quality & Safety organization.

Responsibilities

• Lead multiple teams responsible for food safety, quality assurance, microbiology, sanitation, pest control, hazard controls, monitoring, and documentation.
• Develop and execute strategic short-term plans and continuous improvement initiatives that strengthen quality systems, reduce process variability, and improve operational reliability.
• Ensure compliance with applicable federal, state, and local requirements, Hershey standards, and Global Food Safety Initiative and Safe Quality Food standards.
• Lead risk assessments, significant incident investigations, root-cause problem solving, and corrective and preventive actions; verify actions are effective and sustained.
• Optimize quality management systems, including policies, specifications, standard operating procedures, HACCP/System Control Plans, and work documentation.
• Maintain inspection and audit readiness; serve as a primary plant liaison during governmental inspections and quality-related incidents or crises.
• Partner cross-functionally on new or changing products and processes, and communicate performance, risks, and recommendations to senior leaders.
• Coach and develop managers and subject matter experts, while supporting workforce planning, succession, training, budgeting, and team capability.

Requirements

• 7+ years of relevant experience in quality assurance, food safety, manufacturing, or a related field, aligned with the Sr Manager job level.
• Demonstrated leadership of teams and complex quality or food safety programs in a manufacturing environment.
• Experience with regulatory compliance, quality systems, audits, incident response, and continuous improvement.
• High-speed consumer goods manufacturing experience and direct people leadership preferred.

Qualifications

• Bachelor’s degree required; Food Science, Food Engineering, Biology, Management Science, or a related field preferred.
• SQF Practitioner, Preventive Controls Qualified Individual, HACCP, and/or Six Sigma certification preferred.

Benefits

• Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support physical and mental health
• Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match
• Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable
• Growth & Development: Career development programs, learning opportunities, and internal mobility

Benefits may vary based on role, location, and eligibility.

Pay

The anticipated base salary range for this role is $124,320 to $155,400 per year. The actual base salary offered will depend on a variety of job‑related factors, including, but not limited to, experience, skill set, education, and training. In addition to a market-competitive base salary, the Total Rewards package includes performance‑based incentives and a comprehensive, competitive benefits package designed to support overall physical, mental, and financial well‑being.